Handle SD-WAN Link Swap ISP Down
This topic describes the automation behavior when an SD-WAN link swap occurs due to an ISP outage and a critical ticket is generated for follow-up. It also summarizes supported products, parameters, trigger conditions, and workflow.
The automation alerts on SD-WAN link swap when the ISP is down. A critical ticket is opened for the user to follow up and take additional steps if necessary.
Supported Product
Quantum SD-WAN
Parameters
None
Trigger
The input for this automation is an SD-WAN event log that is identical to the following filter - appear in the Log-Trigger step.
To view the example of this log, click Run.
Flow