Close ticket
This topic describes the automation process that closes a ticket using a ticket number, close state, and close description. It also outlines supported products, parameters, triggers, and the automation flow.
The automation gets a ticket number, close state and close description and closes the ticket. The user can update additional fields as part of the close according to the ticketing system fields.
Supported Product
All
Parameters
None
Trigger
Ticket number, close state and close description.
To view the example of this log, click Run.
Flow