Datadog

You can use the Datadog connector to page on-call responders and to open, acknowledge, and resolve alerts from Datadog as part of an automated response.

Datadog belongs to the Alerting connector category. This category covers incident management platforms that own the on-call lifecycle (trigger, acknowledge, and resolve) and the escalation policies.

Once you configure the connector, you can use the Trigger Alert, Acknowledge Alert, Add Note to Alert, and Resolve Alert steps from the Alerting tab in the step picker. For each step, the Provider field is set to Datadog.
Note:
Before you configure the Datadog connector, generate a Datadog API key and an Application key with on-call scopes, and Datadog on-call must already be configured with a team, an escalation policy, and routing rules. For more information, see Appendix K - Creating Datadog API and Application Keys.

To configure a Datadog connector:

  1. Access Playblocks and click Connectors.
  2. In the Alerting section, select Datadog.

  3. Turn on the Enabled toggle button.
  4. Enter these:
    1. API Key - Enter the Datadog API key you created in your Datadog account.
    2. Application Key - Enter the Datadog Application key you created in your Datadog account.
      Note:
      • Datadog requires both keys on every request:
        • API key identifies the organization.
        • Application key carries the permissions.
      • The application key must have the On-Call scopes.
    3. API Base URL - Enter the Datadog API base URL for your site. The default value is https://api.datadoghq.com (US1).
  5. Click Save.

    Playblocks validates the API key:

    • On success, the connector is marked Connected.
    • On failure, the side panel shows the error and the connector is left in an Error state. Fix the credentials and save again.
Note:
Datadog has no connector level default target. Each Trigger Alert step specifies its own Target Type and Target ID, so the connector has no second configuration step.