Step 3 - Avanan Contact

This contact is used for the Undeliverable Journal Reports under Journal Rules in Step 4 - Journal Rule.

If you already configured a recipient for undeliverable journal rules, skip this step.

To add a contact:

  1. Log in to your Microsoft 365 admin account.
  2. In the Microsoft Purview, from the left navigation pane, go to click Data Lifecycle Management > Exchange (legacy).
  3. In the Exchange admin center, go to Recipients > Contacts.
  4. Click Add a mail contact.
  5. In the New Mail Contact window, enter this information:

    • First name - Avanan (Optional)

    • Initials (Optional)

    • Last name - Contact (Optional)

    • Display name - Avanan Contact

    • Alias - AvananContact

    • External email address:

      • If your data residency is in the United States use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-1-journal-error.checkpointcloudsec.com

      • If your data residency is in Australia use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-au-4-journal-error.checkpointcloudsec.com

      • If your data residency is in Canada use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-ca-1-journal-error.checkpointcloudsec.com

      • If your data residency is in Europe use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-eu-1-journal-error.checkpointcloudsec.com

      • If your data residency is in India use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-aps1-1-journal-error.checkpointcloudsec.com

      • If your data residency is in United Arab Emirates use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-mec1-1-journal-error.checkpointcloudsec.com

      • If your data residency is in United Kingdom use (replace "{portal}" with your portal name):

        {portal}@mt-prod-cp-euw2-1-journal-error.checkpointcloudsec.com

  6. Click Next.
  7. (Optional) Enter the details about the Company and click Done.