Connectivity Settings

If a user device does not communicate with the Mobile Security server for a specified number of days, you can change the device status to Inactive and set a risk level for the device.

Note:

Mobile Security does not protect a device if its status is Inactive.

  1. Go to Policy and select a policy profile.
  2. Click Device > Connectivity Settings.
  3. From the Change device status to 'Inactive' if device did not communicate with server for drop-down list, select the number of days after which the system automatically changes the device status to Inactive.
  4. In the Connectivity status section, select a risk level for the device if the device does not communicate with the Mobile Security server for the specified number of days.

    This must be less than the number of days you specify to change the device status to Inactive in step 3.

  5. To save the policy changes, click Save.