Devices

The Devices tab lists all organization-protected devices without filters. From this tab, you can add new devices, edit, import and export their details, and remove devices.

Note:

For environments equipped with a Mobile Security Connector and with PII decryption enabled, an icon reflecting the status of the Connector appears on the top-right corner of the Devices screen.

The following table describes the fields in the Devices table:


Item	Description
ID	A unique ID generated for each device upon installation of the Mobile Security Protect app. The system uses it as a reference to the device (instead of the device actual details for privacy). You can click device IDs that require attention to view the Events & Alerts page filtered for the device.
Name (Device Owner)	Device name given by the administrator when you send the registration link (or by UEM, if used for deployment).
Risk Level	Risk level of the device.
Email	The email address registered to the device. When a new device is added, the system sends an email to the email address defined in the registration wizard. Any user logged in to a device using this email address receives a registration request and are directed to download the App from the Google Play Store (for Android) or the Apple App Store (for iOS). Note: The registration email is a one-time registration code. If the same email address is used for more than one device, only the first device that installs the App will be successfully registered. To register additional devices, you must send a new registration email to each one.
Device Number	The phone number of the device. It is configured by the administrator or set in UEM during the app installation link creation. This field is optional and is used only for identifying the device; it is not used by the system.
OS	The mobile device's operation system, based on the information received during Mobile Security Protect app installation. Values include: iOS Android Android Enterprise
Device Details	Shows mobile device details such as device manufacturer and model, based on the information received post Mobile Security Protect app installation.
OS Version	OS Version on the mobile device, based on the information received post Mobile Security Protect installation.
Installed Patch	The security patch version installed on the Android device.
Latest Patch	The latest OS patch available for installation.
OS Patch Upgradeable	Indicates whether the installed OS patch can be upgraded to the latest available version.
Client Version	The Mobile Security Protect app version currently installed on the mobile device.
Status	Displays the current status of the device: Processing - A temporary state between manually adding the device and the Registration Invitation has been sent. User Notified - The registration invitation has been sent, but the device is not yet registered. Provisioned - The device was added via UEM but has not completed registration. Active - Mobile Security Protect app is installed, the device was successfully registered and has been scanned. Inactive - Mobile Security Protect app was installed and the device was registered, but the app was later removed, or the device has not connected to the dashboard for more than X days.
Last Seen	Indicates one of these: Last time when the device contacted the Mobile Security server to check for updates. This occurs twice every 24 hours. Last time when the user initiated a full scan from the Mobile Security Protect app on the device. Note: Last time when the traffic, application, or a web page was blocked by the Mobile Security Protect app is not recorded under Last Seen. Devices with the Last Seen duration over two days require your attention.
Member of	The device groups to which the device is added. Device groups imported from UEM are labeled with the UEM logo.
Policy	Policy enforced on the device. Note: To verify whether the latest policy is enforced on the mobile device, check the time stamp of the last policy update on the Mobile Security Protect app: In Android devices, tap the three dots > Settings > About. In iOS devices, tap the three dots > About > Policy.
UEM	UEM that manages the device.