Trusted Senders

Administrators can allow end users to trust senders and domains, so that spam emails sent from these senders are delivered directly to the users' mailbox.

Note:

If the emails are classified as phishing or contain malware, they will still be quarantined.

To allow end users to trust senders:

  1. Access the Avanan Administrator Portal and click Policy.
  2. Open an existing Threat Detection policy or create a new one. See Threat Detection Policy for Incoming Emails.
  3. Scroll down to the Spam section and select the Allow end-users to trust senders of Spam emails checkbox.

  4. Click Save and Apply.

For information about how to manage senders trusted by end users, see Trusted Senders - End-User Allow-List.