Notifications and Banners

Avanan supports only PNG image links in email notification templates.

To configure email notifications:

  1. Go to Security Settings > SaaS Applications.

  2. Select the required email service (Office 365 Mail or Gmail).

  3. Click Advanced and select the template.

  4. Configure the template as required.

    Request / Report Type Template Name
    Rejected quarantine restore request Decline message subject
    Decline message body
    Declined Phishing report Report Phishing decline subject
    Report Phishing decline body
    Approved Phishing report Report Phishing approve subject
    Report Phishing approve body

    For more information about the supported placeholders, see Notification and Banner Templates - Placeholders.

  5. Click Save.

Administrators can also configure the notifications and banners per policy. To configure them, click the cog icon next to the workflow and make the required changes.