Requesting Passwords from End Users - End-User Experience
Require end-user to enter a password workflow
For password protected attachments, if Require end-user to enter a password workflow is defined in the policy, the attachment is removed temporarily and a warning banner is added to the email with a link to enter the password.
To restore the password protected attachments with Require end-user to enter a password workflow:
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Click the link in the warning banner of the email.
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Enter the password for the attachment and click Submit.
After you submit, the Anti-Malware engine scans the attachment for malicious content.
If the Anti-Malware engine finds the attachment as clean, the original email with password-protected attachment gets delivered to the original recipients of the email.
If the email was already released, this message appears:
