Configuring the Maximum Alerts shown to the End Users

When the maximum number of alerts is reached, the system displays only the highest priority alerts to users, based on the prioritized list.

To configure the maximum number of alerts shown to end users:

  1. Go to User Interaction > Misdirected Emails.
  2. From the Max alerts shown to end user dropdown in the top-right corner, select the required number alerts to display.
  3. Click Save Changes.