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Avanan Administration Guide

Index

Avanan Administration Guide

Home
Managing Quarantine
Managing Restore Requests
Requesting a Restore from Quarantine - End-User Experience

Important Information
Introduction to Avanan
Getting Started
Migrating from an Avanan Portal to a Check Point Portal
Configuring Security Engines
Email Protection
Messaging Apps Protection
File Storage Protection
Compromised Account (Anomaly) Detection
Partner Risk Assessment (Compromised Partners)
Cloud SMTP Relay
Managing Security Exceptions
Managing Security Events
Managing Quarantine
Customization
SmartConfig Recommendations
Incident Response as a Service (IRaaS)
DMARC Management
Leaked Credentials
Security Awareness Training
User Management
Configuration SAML
Multi-Factor Authentication using Google Authenticator
Video Tutorials
Appendix

Requesting a Restore from Quarantine - End-User Experience

Note:

This procedure is applicable only when the email is sent to individual recipients or distribution lists. For the procedure to request to restore a quarantined email sent to groups, see Restore Requests for Emails Sent to Groups - End-User Experience.

Using the link in the email end-users can request to release the quarantined email or attachment if a false positive is suspected.

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30 June 2026

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