Avanan offers an Avanan Portal for end users to access all quarantined emails. In this portal, end users can preview the quarantined emails, restore them, or submit a restore request for them - all in accordance with the defined organization's policies.
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Notes:
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The Avanan Portal only shows the quarantined emails that users can act on - either restore directly or request to restore.
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The email's availability in the Avanan Portal depends on its metadata retention period.
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The availability of action buttons (Restore / Request Restore) and email body depends on the raw email's retention period. For more information, see Appendix G: Data Retention Policy.
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For Microsoft quarantined emails:
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Taking action might fail if the email is no longer retained in Microsoft's quarantine.
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Once restored, the email body will not be visible.
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