Connection Awareness

Connection Awareness - Connection awareness controls how an endpoint enforces its Connected or Disconnected policy. By default, the client checks connectivity to the Endpoint Management Server to determine its connectivity state. Alternatively, the administrator can configure the client's connection status by checking its connectivity to a different network component, for example, a web server or a router, through ICMP packets or HTTP/HTTPS/IPv4 requests. If the client can connect to the network component, then its connection status is Connected. Otherwise, its connection status is Disconnected.

  1. Go to the Policy > Client Settings > General > Connection Awareness.

    The Connection Awareness feature allows the administrator to choose between two options:

    1. Connected to management - The client's status is Connected if it is connected to the Endpoint Security Management Servers. This is the default mode.

    2. Connected to one of the specified targets - The client's status is Connected if it is connected to the specified target (network component) regardless of its connection to the Endpoint Security Management Servers.

      If you do not specify a disconnected policy for these addresses, the user is automatically considered connected.

    Note:

    Connection Awareness determines policy assignment based on a device's connection to defined network targets, not its online/offline status.

  2. Click Save.

Notes:

  • The client triggers HTTP GET requests to the server for connected or disconnected status in intervals of 30 seconds.

  • Connection Awareness is supported with Endpoint Security Client version E85.30 and higher for windows and E87.30 and higher for macOS.

  • Some capabilities, such as Full Disk Encryption (FDE) remain active even if the client's status is disconnected. However, it cannot perform operations that require connection to the server, such as acquire users from the server or send recovery data to the server.