Specific Service Roles

Endpoint Security supports specific service roles. The specific service roles are in addition to the global rules and do not override them. For more information, see Check Point Portal Administration Guide.

To access Specific Service Roles, go to Global Settings > Users > New > Add User and expand Specific Service Roles.

System Roles and Descriptions

Role Description
Admin Full Read & Write access to all system aspects.
Read-Only User Has access to all system aspects, but cannot make any changes.
Helpdesk Level 1

Has Read-only access to the service and Data Protection.

Has Read & Write access to computer actions and Logs.

Helpdesk Level 2 Has the same access as Helpdesk Level 1 and, in addition, full access to Repair Client and Forensics and Remediation Push Operations.
Helpdesk Level 3 Has the same access as Helpdesk Level 2 and, in addition, full access to Manage Virtual Groups and Read-Only access to Software Deployment Policies.
Log Only User

Has full access to the Logs tab.

Has no access to other features.

Power User Has full Read & Write access to the Check Point Endpoint Security service, but cannot control the service.
Remote Help User Helps Full Disk Encryption and Media Encryption users with access to encrypted media.

User Type Permissions Summary

The table below summarizes the permissions of each user type:

Tab on Left Panel Section Admin User Helpdesk Level 1 Helpdesk Level 2 Helpdesk Level 3 Remote Help User Log Only User Power User Read-Only
Overview All Read & Write Read-Only Read-Only Read-Only Read & Write No Permission Read & Write Read-Only
Policy All Read & Write Read-Only Read-Only Read-Only No Permission No Permission Read & Write Read-Only
Software Deployment - Install Policy Read & Write Read & Write Read & Write Read-Only No Permission No Permission Read & Write Read-Only
Software Deployment -Write Policy Read & Write Read & Write (Cannot edit groups, only select objects in rules) Read & Write (Cannot edit groups, only select objects in rules) Read-Only No Permission No Permission Read & Write Read-Only
Threat Prevention -Exclusions Read & Write Read-Only Read-Only Read-Only No Permission No Permission Read & Write Read-Only
Asset Management All Read & Write Read-Only Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Data Protection (Recover Media) Read & Write Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read-Only
Data Protection (Full Disk EncryptionRemote Help) Read & Write Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read-Only
Push Operations (Remediation) Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Push Operations (All, except Remediation) Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Computer Actions (Reset computer, Delete computer data, add Pre-boot users) Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Manage Virtual Groups Read & Write Read-Only Read-Only Read & Write Read-Only No Permission Read & Write Read-Only
Logs All Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read & Write Read-Only
Push Operations All Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Remediation Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
All except Remediation Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Endpoint Settings All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Service Management All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Service Actions (Restart, pause or terminate the service) Read & Write No Permission No Permission No Permission No Permission No Permission No Permission Read-Only
Threat Hunting All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Posture Management All Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only

Permissions Matrix for Endpoint Management Tabs

Tab on Left Panel Section Admin User Helpdesk Level 1 Helpdesk Level 2 Helpdesk Level 3 Remote Help User Log Only User Power User Read-Only
Overview All Read & Write Read-Only Read-Only Read-Only Read & Write No Permission Read & Write Read-Only
Policy All Read & Write Read-Only Read-Only Read-Only No Permission No Permission Read & Write Read-Only
Software Deployment - Install Policy Read & Write Read & Write Read & Write Read-Only No Permission No Permission Read & Write Read-Only
Software Deployment -Write Policy Read & Write Read & Write (Cannot edit groups, only select objects in rules) Read & Write (Cannot edit groups, only select objects in rules) Read-Only No Permission No Permission Read & Write Read-Only
Threat Prevention -Exclusions Read & Write Read-Only Read-Only Read-Only No Permission No Permission Read & Write Read-Only
Asset Management All Read & Write Read-Only Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Data Protection (Recover Media) Read & Write Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read-Only
Data Protection (Full Disk EncryptionRemote Help) Read & Write Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read-Only
Push Operations (Remediation) Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Push Operations (All, except Remediation) Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Computer Actions (Reset computer, Delete computer data, add Pre-boot users) Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Manage Virtual Groups Read & Write Read-Only Read-Only Read & Write Read-Only No Permission Read & Write Read-Only
Logs All Read & Write Read & Write Read & Write Read & Write No Permission Read & Write Read & Write Read-Only
Push Operations All Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Remediation Read & Write No Permission Read & Write Read & Write No Permission No Permission Read & Write Read-Only
All except Remediation Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only
Endpoint Settings All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Service Management All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Service Actions (Restart, pause or terminate the service) Read & Write No Permission No Permission No Permission No Permission No Permission No Permission Read-Only
Threat Hunting All Read & Write No Permission No Permission No Permission No Permission No Permission Read & Write Read-Only
Posture Management All Read & Write Read & Write Read & Write Read & Write No Permission No Permission Read & Write Read-Only