Exporting Emails from Archive

If required, administrators can export the archived emails from Archive. Each archive export creates encrypted ZIP file(s), which include EML files. If the export file size exceeds 10 GB, then the export is divided into multiple ZIP files, with each file size not exceeding 10 GB.

Note:

Emails are archived before they are scanned and may contain malware or phishing content. Use caution when you export and open archived emails.

  1. Go to Archiving.
  2. In the Archiving Search page, select the required search criteria, enter the search values, and click Group Actions > Export.
  3. Select the required emails to export and click Export.
  4. In the Export Archive Emails window that appears, enter the required Export Name and Passphrase for the archive export.
  5. In the Archive Export confirmation pop-up, click OK.
    Note:

    • If you select a single email, clicking Export downloads it directly to your computer. Selecting more than one email uses the export solution. See Downloading an Email Directly.

    • The export process could take from several minutes to several hours, depending on export size. After it is complete, the administrator who initiated the export process receives an email notification.

    • Max export size is 100 GB.

  6. To download the archive export file(s), go to the Archiving > Export.
  7. In the Archiving Export page, click Report in the Export Report column for the required export file(s).
    Note:

    The link to download the exported file(s) is only available for 7 days after the export is completed.