Step 1: Add Groups

After activating Google Workspace, Avanan automatically creates the following user groups.

You can view these user groups in the Directory > Groups in your Google Admin Console.

  • avanan_inline_policy

  • avanan_inline_outgoing_policy

  • avanan_monitor_policy

  • avanan_monitor_outgoing_policy

Note:

If you use GCDS (Google Cloud Directory Sync) to synchronize your user groups on-premises and in the cloud, the synchronization triggers the deletion of these Avanan groups. Though this will not impact the email delivery, Avanan cannot scan the emails, and no security events get generated.

Before activating Google Workspace, you must create exclusion rules for these user groups. Select the exclusion type as Group Email Address, match type as Exact Match, and the group email address should be in the groupname@[domain] format.

For example, the group email addresses should be aavanan_inline_policy@mycompany.com and avanan_monitor_policy@mycompany.com, where mycompany is the name of your company.

Note:

If you have activated Google Workspace without creating exclusion rules, contact Avanan Support.