How-To and Troubleshooting References

How-To References

Troubleshooting References

  • For troubleshooting common errors in IPsec Site-to-Site connection setup, see sk182243.

  • For information on how to collect logs manually, see Collecting Logs Manually.

  • For assigning Support Access role to Harmony SASE support engineer to temporarily access your tenant without credentials, see Support Access

  • For troubleshooting web application issues, generate the HTTP Archive (HAR) file. For more information, see sk182245.

  • For troubleshooting connectivity issue with Harmony SASE Agent, see sk182251.