Profile Settings

The Profile Settings page displays the user's personal information.

On the Profile Settings page, you can:

  • Update your user information

  • Change your current password

  • Enable Two-Factor Authentication

To open the Profile Settings page

Go to the upper right corner of the screen and:

  • Click the user name, or

  • Click the arrow next to the user name > Profile Settings.

The Profile Settings window opens.

Changing Your Password

To change your current password:

To change the password, you must have administrator privileges.

  1. In the Profile Settings page, go to Change Password > Change.

  2. In the Change Password window, enter the previous password.

  3. Enter a new password and confirm.

    Note - Follow the Password Policy:

    • The password must be at least 10 characters long.

    • The password must contain at least one lowercase letter.

    • The password must contain at least one uppercase letter.

    • The password must contain at least one number.

    • The password must contain at least one special character.

  4. Click Apply.

    Note - This password is valid for all the SaaSClosed Software as a Service (SaaS) - An application delivered over the Internet by a provider. The application doesn’t have to be purchased, installed, or run on users’ computers. SaaS providers were previously referred to as ASPs (application service providers). services on the Infinity Portal.

Two-Factor Authentication (2FA)

When 2FA is turned on through your Profile Settings, you must use 2FA to log in to all Infinity Portal user accounts to which you have access. For information about enforcing and resetting 2FA for other users, see Two-Factor Authentication (2FA).

  1. Download one of these authenticator applications to your mobile phone:

    • Google Authentication

    • Microsoft Authenticator

    • Authy

  2. In the Infinity Portal, open the Profile Settings page. In the upper-right corner:

    • Click the user name, or

    • Click the arrow next to the user name > Profile Settings.

    The Profile Settings window opens.

  3. Optional - Verify your mobile phone number for 2FA:

    1. In the Phone field, enter your mobile phone number.

    2. Click Send code.

      Check Point sends an SMS to your phone with a six-digit code.

    3. Enter the code in the Enter Code field.

    4. Click Verify.

  4. Toggle the Two-factor Authentication (2FA) switch to ON.

    Note - When the switch is ON, you must use 2FA to log in to all Infinity Portal accounts to which you have access. When a Primary Administrator enforces 2FA for all users of the Infinity Portal account, the switch is ON by default and cannot be turned off.

    The Two-Factor Authentication (2FA) configuration wizard window opens.

  5. Follow the on-screen instructions to connect the authentication app with the Infinity Portal.

    Note -If you did not verify your phone number in the Profile Settings window, you must verify it in theTwo-Factor Authentication(2FA) configuration wizard.

  6. Click Finish to close the wizard.

SSO Bypass for Primary Administrators

Important - SSOClosed Single Sign-On (SSO) - A session/user authentication process that permits a user to enter one name and password in order to access multiple applications. Bypass is for Primary Administrators only. For information about users and roles, see Users.

In some cases, SSO issues can cause difficulties and prevent access to the Infinity Portal. The SSO Bypass feature enables Primary Administrators to log in to the portal with their username and password, bypassing the Infinity Portal's SSO authentication procedure.

To use SSO Bypass:

  1. On the Infinity Portal login page, to the right of Trouble logging in, click the Click here button.

  2. Enter the username and password, or click Forgot your password? Don't have one?

    For more information, see How to Log in to your Account.

  3. Click Next to log in.