Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is an additional layer of security for the Infinity Portal. When 2FA is required, Infinity Portal users must use an authentication app or SMS code to confirm their identities before they get access to the Infinity Portal.

For information about 2FA for MSSPClosed/Distributor child accounts, see Manage Accounts.

An organization can configure and manage 2FA as part of Single Sign-On (SSOClosed) with an Identity ProviderClosed. For example, an organization requires 2FA as part of user authentication through Microsoft Entra ID (formerly Azure AD). Infinity Portal users who log in through Microsoft Entra ID authenticate themselves with 2FA according to the policy configured by the organization's Microsoft Entra ID administrator.

Creating and Editing 2FA Configurations for Your User Account

This video shows you how to verify your phone number for the Infinity Portal and configure 2FA using an authenticator app.

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Managing 2FA for Infinity Portal Users

This video shows you how to manage 2FA for Infinity Portal users.

 

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An Infinity Portal Primary Administrator, Admin, or User Admin can view and reset a user's 2FA configuration.

Enforcing 2FA Policy for All Users

A Primary Administrator can set a 2FA policy for all users who log in to the Infinity Portal account.

This video shows you how to enforce 2FA for all users of an Infinity Portal account.

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