Using the Offline Installation Note: This procedure applies only to Windows and macOS-based endpoints. Go to Overview > Getting Started > Let's Start Connect Your First Agent. In the Download & Install Endpoint agent widget, click Download. The Download & Install Endpoint Agent window appears. Click Offline install. From the Operating System list, select the OS. From the Version list, select the client version. Select Threat Prevention or Full package. Click Download. The system prepares the package for download. Once the package is ready for download, click Download. Once the download is complete, continue with Installing the Exported Package or Client.