Blocking a User Account

To block a user account from the Avanan Administrator Portal:

  1. Open the User page of the user you need to block.
  2. From the User Meta Data section, click Block User.

    or

    From the Events page, click on the vertical ellipses icon (in the right side of the selected compromised account), and then select Block User.

  3. In the Block User Account pop-up that appears, click OK.
Note:

  • If you are using Microsoft Entra ID (formerly Azure AD) as the SAML/SSO Identity Provider for your corporate assets, the users gets blocked from accessing all the assets including Microsoft 365.

  • Blocking a user account terminates all the active sessions associated with the account.

  • Blocking a Microsoft user account resets the account password and requires the user to set a new password when unblocking their account.

  • Blocking a Google user account will suspend the account. When a user account is suspended:

    • Email, documents, calendars, and other data are not deleted.

    • Shared documents are still accessible to collaborators.

    • New email and calendar invitations are blocked.