Video Tutorials

00:00: 00:05: This tutorial demonstrates how to activate protection for Office, 365 00:09: mail with Harmony email and collaboration. 00:13: Log in to Infinity Portal and access, the harmony email and 00:17: collaboration Administration portal. 00:20: If you already have a contract purchase from checkpoint, click already have a contract 00:24: and follow the on-screen instructions to add your user Center account. 00:27: Otherwise click Start free trial by default. 00:31: The trial is for 14 days and you can access all the features. 00:36: To start using Harmony email and collaboration. 00:38: Click, let's get started on the welcome page that appears 00:42: Click Start for Office 365. 00:45: Select the mode of installation. Checkpoint recommends using 00:49: automatic mode, which provides better maintenance management and a 00:53: smoother user experience. 00:55: To limit the license consumption and protection to a specific group of users select 00:59: this checkbox. If you want to protect all users in your organization, 01:03: you can ignore this step. 01:07: Accept the terms of service and click okay. 01:10: You are now redirected to the Microsoft login page, follow the on-screen 01:14: instructions and sign in with Microsoft Global administrator credentials. 01:19: Review the permissions requested by checkpoint and click accept to Grant the 01:23: permissions. 01:24: To protect all the users in the organization. 01:26: Select all organization. 01:29: To protect a specific group of users, select specific group and enter 01:33: the group name and then click okay. 01:36: If you need to connect, multiple Harmony, email and collaboration, tenants to 01:40: the same Microsoft 365 account select the checkbox and 01:44: click okay. If this option is not available, please contact checkpoint 01:48: support. 01:50: After activating Office 365 mail, Harmony email and 01:54: collaboration runs in learning mode and performs several calibration processes 01:58: by default. It takes up to 48 hours to learn the 02:02: user behavior and adjust the phishing detection security engines, 02:06: depending on the number of protected mailboxes and the volume of their emails. 02:10: Please note that in learning mode, no, email will be flagged as phishing or 02:15: spam. 02:16: Harmony email and collaboration automatically exits, learning mode, 02:20: after the calibration processes are complete. 02:22: And you will immediately start seeing the detections note 02:26: that at this point, Harmony email and collaboration. 02:29: Only monitors, your emails for threats and does not quarantine them. 02:34: To prevent threats, you must change the policy protection mode to do that. 02:38: Go to policy. 02:40: Expand Office 365, male and click the default threat protection 02:44: policy ru. 02:46: Select the policy protection mode as prevent inline. 02:50: Choose the desired workflows for the different types of detections. 02:54: Scroll down and click save and apply. Now that the policy protection mode 02:58: is changed to prevent inline, Harmony email and collaboration starts 03:02: taking preventive actions.

00:04: This tutorial demonstrates, how to activate protection for Microsoft, teams, 00:09: with Harmony, email and collaboration. 00:11: Log in to Infinity Portal and access the harmony email and 00:15: collaboration Administration portal. 00:17: If Microsoft teams is the first product, you are onboarding to Harmony 00:21: email and collaboration the welcome page appears 00:25: If you already have a contract purchase from checkpoint, click already have a contract 00:30: and follow the on-screen instructions to add your user Center account. 00:33: Otherwise click Start free trial by default. 00:36: The trial is for 14 days and you can access all the features. 00:40: If welcome to checkpoint page appears click, let's get started. 00:43: And in the SAS selection page, that appears, click Start for Microsoft teams. 00:47: If you have already, onboarded another SAS application with Harmony 00:52: email and collaboration, the overview page appears 00:56: Click security settings and then click SAS applications. 01:00: Click Start for Microsoft teams. 01:02: In the confirmation pop-up that appears click Start to confirm 01:06: You are now redirected to the Microsoft login page, follow the on-screen 01:11: instructions and sign in with Microsoft Global administrator credentials. 01:15: Review the permissions requested by checkpoint and click accept to Grant the 01:19: permissions. 01:20: The Microsoft teams SAS is enabled and Harmony email and collaboration 01:24: starts monitoring for security events to prevent threats. 01:29: You must change the policy protection mode. 01:31: To do that. From the left navigation, panel, click policy. 01:36: Expand Microsoft teams and click the default threat protection ru. 01:40: Select the policy protection mode as detect and remed. 01:44: Click save and apply now that the policy protection mode is changed 01:48: to detect and remediate Harmony email and collaboration starts 01:53: taking remedy actions.

00:04: This tutorial demonstrates how to activate protection for Office 365, 00:09: OneDrive with Harmony email and collaboration. 00:12: Log in to Infinity Portal and access the harmony email and 00:16: collaboration Administration portal. 00:18: If OneDrive is the first product, you are onboarding to Harmony email 00:22: and collaboration the welcome page appears 00:26: If you already have a contract purchase from checkpoint, click already have a contract 00:31: and follow the on-screen instructions to add your user Center account. 00:34: Otherwise click Start free trial by default. 00:37: The trial is for 14 days and you can access all the features. 00:41: If welcome to checkpoint page appears click, let's get started. 00:44: And in the SAS selection page, that appears click Start for Office 365 00:49: OneDrive if you have already onboarded another SAS application 00:53: with Harmony email and collaboration, the overview page appears 00:57: Click security settings and then click SAS applications. 01:01: Click Start for Office 365 OneDrive. 01:04: In the confirmation pop-up that appears click Start to confirm 01:08: You are now redirected to the Microsoft login page, follow the onscreen 01:12: instructions and sign in with global administrator credentials. 01:16: Review the permissions requested by checkpoint and click accept to Grant the 01:20: permissions. 01:21: The Office 365 OneDrive SAS is enabled and Harmony 01:25: email and collaboration starts monitoring for security events to 01:30: prevent threats. You must change the policy protection mode. 01:33: To do that. From the left navigation, panel, click policy. 01:38: Expand Office, 365, OneDrive and click the default threat protection ru. 01:43: Select the policy protection mode as detect and remed. 01:47: Scroll down and click save and apply. Now that the policy protection mode 01:51: is changed to detect and remediate Harmony email and collaboration 01:56: starts taking remedy actions.

00:04: This tutorial demonstrates, how to activate protection for Office, 365, 00:09: SharePoint with Harmony email and collaboration. 00:12: Log in to Infinity Portal and access the harmony email and 00:16: collaboration Administration portal. 00:18: If Office 365, SharePoint is the first product, you are onboarding 00:23: to Harmony email and collaboration the welcome page appears 00:27: If you already have a contract purchase from checkpoint, click already have a contract 00:32: and follow the on-screen instructions to add your user Center account. 00:35: Otherwise click Start free trial by default. 00:38: The trial is for 14 days and you can access all the features. 00:42: If welcome to checkpoint page appears click, let's get started. 00:45: And in the SAS selection page, that appears click Start for Office 365. 00:50: SharePoint if you have already on boarded, another SAS application, 00:54: with Harmony email and collaboration, the overview page appears 00:58: Click security settings and then click SAS applications. 01:02: Click Start for Office 365. SharePoint 01:05: In the confirmation pop-up that appears click Start to confirm 01:09: You are now redirected to the Microsoft login page, follow the on-screen 01:14: instructions and sign in with Microsoft Global administrator credentials. 01:18: Review the permissions requested by checkpoint and click accept to Grant the 01:22: permissions. 01:23: The Office 365 SharePoint SAS is enabled and Harmony 01:27: email and collaboration starts monitoring for security events to 01:32: prevent threats. You must change the policy protection mode. 01:35: To do that. From the left navigation, panel, click policy. 01:40: Expand Office 365, SharePoint, and click the default threat protection ru. 01:45: Select the policy protection mode as detect and remed. 01:49: Scroll down and click save and apply. Now that the policy protection mode 01:53: is changed to detect and remediate Harmony email and collaboration 01:58: starts taking remedy actions.

00:00: 00:05: This tutorial demonstrates how to activate protection for Gmail, with 00:09: Harmony email and collaboration. 00:12: Log in to Infinity Portal and access the harmony email and 00:16: collaboration Administration portal. 00:18: If Gmail is the first product, you are onboarding to Harmony email 00:22: and collaboration the welcome page appears 00:26: If you already have a contract purchase from checkpoint, click already have a contract 00:30: and follow the on-screen instructions to add your user Center account. 00:33: Otherwise click Start free trial by default. 00:37: The trial is for 14 days and you can access all the features. 00:41: If welcome to checkpoint page appears click, let's get started and in the SAS 00:45: selection page, that appears, click Start for Gmail. 00:48: If you have already, onboarded another SAS application with Harmony email and 00:52: collaboration, the overview page, appears, click, security settings 00:56: and then click SAS applications. 00:59: Click Start for Gmail. 01:01: In the confirmation pop-up that appears click Start to confirm 01:05: Select the mode of installation, checkpoint recommends using automatic 01:09: mode, which provides better maintenance management and a smoother user 01:13: experience. 01:14: Click okay to confirm. 01:16: You are now redirected to the Google login page, follow the on-screen 01:20: instructions and sign in with Google Global administrator credentials. 01:24: After successful authentication to Google workspace, you will be redirected 01:28: to the harmony email and collaboration application installation page, 01:32: click admin install, 01:35: In the confirmation pop-up that appears click continue. 01:39: Review the permissions and select everyone at your organization. 01:44: Select the terms of service and click next. 01:47: After successful installation of the application, a confirmation popup 01:51: appears, click done. 01:53: Now that the application is installed successfully Gmail group selection 01:57: pop-up, appears to protect all the users in the organization. 02:00: Select all organization to protect a specific group 02:04: of users, select specific group and enter the group name and then click 02:08: okay. 02:10: Gmail SAS is enabled and Harmony email and collaboration starts 02:14: monitoring for security events to prevent threats. 02:17: You must change the policy protection mode. 02:20: To do that. From the left navigation, panel, click policy. 02:24: Expand Google mail and click the default threat protection. 02:28: Select the policy protection mode as prevent inline. 02:32: Scroll down and click save and apply. Now that the policy protection mode 02:36: is changed to prevent inline, Harmony email and collaboration starts 02:40: taking preventive actions. 02:42:

00:10: Log in to Infinity Portal and access the harmony email and 00:14: collaboration administrator portal. 00:16: If Google Drive is the first product, you are onboarding to Harmony email 00:20: and collaboration the welcome page appears 00:24: If you already have a contract purchase from checkpoint, click already have a contract 00:28: and follow the on-screen instructions to add your user Center account. 00:31: Otherwise click Start free trial by default. 00:35: The trial is for 14 days and you can access all the features. 00:39: If the welcome to checkpoint page appears click, let's get started. 00:42: And in the SAS selection page, that appears, click Start for Google Drive. 00:47: If you have already, onboarded another SAS application with Harmony email and 00:51: collaboration, the overview page, appears, click, security settings 00:55: and then click SAS applications. 00:58: Click Start for Google Drive. 01:00: In the confirmation pop-up that appears click Start to confirm 01:04: You are now redirected to the Google login page, follow the on-screen 01:08: instructions and sign in with Google Global administrator credentials. 01:12: After successful authentication to Google workspace, you will be redirected 01:16: to the harmony email and collaboration application installation page, 01:20: click admin install, 01:23: If the harmony email and collaboration application was already installed during 01:27: the Gmail, SAS application onboarding, the installation option 01:31: does not appear, then click the menu icon. 01:35: In the list that appears, scroll down to the end and select the harmony email 01:39: and collaboration application. 01:42: The Google Drive SAS is enabled and Harmony email and collaboration starts 01:46: monitoring for security events to prevent threats. 01:49: You must change the policy protection mode. 01:53: To do that. From the left navigation, panel, click policy. 01:57: Expand Google Drive and click the default threat protection rule. 02:02: Select the policy protection mode as detect and remed. 02:06: Scroll down and click save and apply. Now that the policy protection mode 02:10: is changed to detect and remediate Harmony email and collaboration starts 02:14: taking remedy actions.

00:03: This tutorial demonstrates how to access the documentation check, the 00:07: status of various Services contact checkpoint, support to resolve 00:11: issues and contact the incident response team in case of a security breach 00:16: Log in to Infinity Portal and access the harmony email and 00:20: collaboration administrator portal. 00:23: Click the support icon from the top right corner. 00:26: The pop-up appears and shows the available options. 00:30: To view the harmony email and collaboration product updates. 00:34: Click what's new? 00:36: The system redirects you to the harmony email and collaboration product, updates, 00:40: page, click the relevant blog, for more information. 00:44: To receive email notifications about product updates. 00:46: Click subscribe, enter your email address and then click subscribe. 00:52: To view the administration guides related to Harmony email and collaboration click 00:56: admin guide. 00:58: The Infinity Portal guide provides an overview of the host platform and its 01:02: features while the harmony email and collaboration guide explains 01:06: how to secure your cloud email and collaboration Suites click 01:10: the desired admin guide to access the relevant documentation. 01:14: To open a support ticket for technical issues related to Harmony, email 01:18: and collaboration, click contact support. 01:22: A system redirects you to the contact email security support page, enter 01:26: the relevant details and click save a checkpoint support representative 01:31: contacts you and provides the appropriate solution. 01:34: To view the downtime for a specific service, on a particular day or the 01:38: service status of all checkpoint Services, click service status, 01:42: To receive email notifications when an incident related to checkpoint Services 01:46: is created updated or resolved, click subscribe to updates, 01:51: Enter the required email address and click subscribe via email. 01:55: To connect with a checkpoint expert with in-depth knowledge of checkpoint products, click 01:59: contact an expert, 02:01: In the pop-up that appears enter your issue and click Send a 02:05: checkpoint expert contacts, you within 30 minutes of initial contact and provides 02:10: the appropriate solution. 02:11: If you are experiencing a data breach ransomware outbreak or active cyber 02:16: threat, you can contact the checkpoint incident response team to do that, click 02:20: call our incident Response Team. You can also contact this team to schedule 02:24: a proactive engagement session and our experts will help you create incident 02:28: response, plans, playbooks or tabletop scenario drills. 02:33: The system redirects you to the checkpoint incident response Services page. 02:37: If you're under a Cyber attack and need immediate assistance, send an 02:41: email to emergency-response at checkpoint.com or call the 02:45: toll-free number of your region. The checkpoint incident Response, Team investigates 02:50: the case where threat actors have already gained access and helps determine 02:54: how the breach occurred and the checkpoint Global forensics. 02:57: Experts assist with any cyber threat or data breach scenario.

00:00: The security awareness training feature in harmony email and collaboration. 00:03: Helps organizations create awareness among employees on 00:08: essential security skills. It includes awareness of phishing simulation 00:12: emails, reflecting recent attacks and interactive training modules. 00:17: The security awareness training is supported only for Microsoft 365 00:21: Cloud mailboxes. 00:24: To configure the policy for security awareness training access 00:28: the harmony email and collaboration administrator portal. 00:32: From the left navigation panel, go to security training, and then click 00:36: policy. 00:37: To configure a security awareness, training policy, click create 00:41: new policy, ru 00:43: In the rule name field, enter a name from the rule state list, select running. 00:48: In the users and groups section select, the users to apply the policy 00:52: to apply the policy to all users and groups in your organization. 00:55: Select all Office 365 users. 01:00: To apply the policy to specific users or groups select the required 01:04: users and groups and then click add to selected. 01:08: From phishing, simulation strategy, select the strategy for users 01:12: with phishing simulation emails, that reflect recent attack types 01:16: detected in your organization to avoid sending phishing, simulation 01:20: emails to users select, 01:25: To view the phishing simulation templates, that will be sent to the users. 01:28: Click phishing simulations. This opens, a new web 01:32: page and shows the phishing simulation templates that are available. 01:37: From the new user training schedule list select the training procedure for newly-joined 01:41: users. 01:43: From the training modules list, select the training modules, you want to apply to 01:47: view the preview of a training module, click the icon next to the module 01:51: name. The system opens, a new web page and shows the contents of the training 01:55: module. 01:57: To configure settings for the training and reminders for the email notifications, 02:01: click advanced settings. 02:03: In the training, reminder interval field. 02:05: Enter the number of days after which the system sends a reminder. 02:08: For example, if you enter two the system sends a 02:13: reminder after every two days until the training is completed, 02:17: In the simulation, Max frequency days field, enter the number 02:21: of days after which the system sends a simulation email 02:27: In the training, Max frequency days field, enter the number of days 02:31: after which the system initiates, a new training session. 02:35: Customize, the email notifications for the training and reminders and then click 02:39: save. 02:40: You can customize the training module interface and phishing simulation. 02:43: Web pages to reflect your organization's branding to do that. 02:47: Click configuration. 02:50: In The Branding of user interaction section Select Auto brand pages, with 02:54: AI for my domain. You can also use checkpoint branding, which is 02:58: selected by default finally click save. 03:05: Click save to save the changes to the policy.

00:00: 00:05: This video explains the options available to administrators under 00:09: user interaction. 00:11: To view the user interaction log in to Infinity Portal and 00:15: access, the harmony email and collaboration Administration portal. 00:20: Click user interaction. A drop-down appears showing various options. 00:25: To view the user. Interaction dashboard, click dashboard, the dashboard provides, 00:29: an overview of the most common day-to-day tasks such as quarantine restore 00:33: requests and phishing emails, reported by end users. 00:37: By default the dashboard shows analytics for the last day to view 00:41: analytics for extended time periods, select a time frame from the top of 00:45: the dashboard. 00:46: If you have purchased incident response as a service add-on, you can click activate 00:50: incident response as a service and the dashboard will show the workings 00:54: of the incident response team. 00:57: The fishing reports, widget shows the number of phishing emails, reported by end 01:01: users along with their statuses 01:04: The quarantine restore requests widget shows the number of quarantine restore 01:08: requests received from the end users, 01:11: The top users, widget shows the list of top requesting or reporting users 01:15: in your organization. 01:17: The SLA Trend, widget shows the SLA trend line for the amount of time. 01:21: It took for the help desk to handle requests or reports on a daily basis. 01:26: The user Trend, widget shows the trend line of different requests or reports and 01:30: how they are handled. 01:32: To view quarantined emails and cleaned attachments, click restore requests. 01:36: This page displays all the end user requests to restore the quarantined and 01:40: cleaned emails. 01:42: The quarantined emails tab shows details of all the end user restore 01:46: requests for quarantined emails if Allowed by your policies. 01:50: The default view displays. All pending requests that haven't been addressed yet from the 01:54: state list. You can filter to view requests that are restored declined or see 01:58: all requests combined. 02:00: The clean detachments tab shows all emails with cleaned, attachments, also known 02:04: as the threat extraction. Here, you'll find a list of all pending requests for 02:08: original attachments. If end, users are allowed to request Restore for cleaned 02:12: emails. 02:15: To view all fishing reports submitted by the end users. 02:17: Click fishing reports. Note that reports will only appear here 02:21: if phishing emails are sent to a scoped mailbox or through the Office 365, 02:26: phishing reporting system. 02:29: If you want to customize your workflows and settings for fishing reports, click settings. 02:34: You can also configure notifications for phishing, simulation, emails 02:38: and sender addresses here. Once done click save. 02:43: To view all the quarantined items per protected. 02:45: Application click quarantine items 02:48: To view the quarantined items for a specific application, click here and 02:52: then select the application. 02:54: To restore an email, select the email and click restore. 02:58: To restore multiple emails at a time. 03:00: Select the emails and then click restore. 03:03: In the confirmation pop-up that appears click, okay. 03:07: To investigate an email, click the email subject line, the email profile 03:11: page appears and you can take necessary actions. 03:15: To change the quarantine settings. Click settings. 03:19: Make the required changes and click save. 03:22: To view emails with attachments where the links and Active Components were removed. 03:26: Click modified attachments. 03:30: To send the original email, click the more icon for the email from the last 03:34: column of the request table, select send original and then click 03:38: okay. 03:39: Smart Banners are contextual warnings applied to inbound emails to alert, 03:43: end users to view the available banners, click smart banners, From 03:47: the smart banners page, you can enable or disable specific banners 03:51: and settings for managing smart banners. 03:55: To customize smart, banners, click settings, 03:58: Select your preferred options for new smart banners and create exceptions for specific 04:02: domains and then click okay. 04:05: Thank you for watching the video.

00:03: This tutorial explains the user experience when your organization's 00:07: policy is set to quarantine phishing emails, send notifications 00:11: and allow you to request their restoration. 00:14: When a phishing email is detected, the system quarantines it and sends 00:19: a notification about the quarantined email If you think the email 00:23: is legitimate, you can click the link in the email notification to 00:27: request to restore the email. 00:29: On the user verification page, enter your organization's email, address 00:33: and click submit. Harmony email and collaboration, will 00:38: send a verification code to your email. 00:41: Enter the code and click submit to authenticate once authenticated, 00:45: Harmony email and collaboration stores a cookie in your browser, which 00:49: remains valid for 30 days, or until deleted whichever occurs earlier. 00:55: During this period, you won't need to authenticate again, when using the same 00:59: browser, 01:00: In the male recover pop-up that appears enter the reason for the request 01:04: to restore the email from quarantine and click submit. 01:08: The system displays the request confirmation. 01:10: If the administrator approves the request, the system, removes the notification, 01:15: email from your mailbox and delivers the restored, email as a new 01:19: email. If the restore request is approved for a quarantined 01:23: email sent to a group with multiple users, The system, removes 01:27: the notification emails from all group members mailboxes and delivers the restored, 01:31: email as a new message. 01:33: The email received time is the restore time of the email by the administrator, 01:37: not the original email sent. 01:39: If the administrator declines the request, you will receive an email with 01:44: the reason for declining the request. 01:46: Thank you for watching the video.