Trusted Senders - End-User Allow-List

When an end user adds a sender / domain to trusted senders for spam emails from the End-User Daily Quarantine Report (Digest), Avanan shows the details in the Trusted Senders (Spam Exceptions) page.

To manage the list of senders trusted by end users, click Security Settings > Exceptions > Anti-Spam.

For the procedure to allow end users to trust senders, see Trusted Senders - End-User Allow-List.

Adding Trusted Senders

To add trusted senders manually:

  1. Click Trusted Sender.

  2. In the Trusted Sender/Domain field, enter the sender email address or domain.

  3. In the Recipient field, enter the recipient email address.

  4. To add more senders or domains, click +Add More and repeat steps 2 to 3.

  5. Click Add.

Importing a Trusted Senders

To upload a CSV file with trusted senders:

Note:

You can upload a CSV file only up to 50 KB.

  1. Click Import.

  2. In the Upload Spam Allow-list File field, click Choose a file and select the CSV file.

  3. Click Import.

Editing and Deleting a Trusted Senders

  1. Click the icon from the last column of the trusted sender.

  2. To edit a trusted sender.

    1. Click Edit and make the necessary changes.

    2. Click Edit.

  3. To delete a trusted sender, click Delete.

  4. To delete multiple trusted senders at a time, select the trusted senders and click Delete from the top right corner of the page.