Managing Quarantine

Avanan quarantines emails, files and messages based on the security policies and the settings of the different engines. In addition, using Attachment Cleaning (Threat Extraction), it modifies the email attachments and keeps their original copy in the solution's quarantine.

According to the policy, end users may be able to submit restore request both for quarantined emails and extracted (cleaned) attachments. Administrators then need to decide whether to approve restore requests or not.

For more information about analyzing quarantined emails and other security events, see Events.

All Quarantined Emails (Admin View)

Under User Interaction > Quarantined Items, you will find all the quarantined items per protected application.

You can perform these actions from the Quarantined Items page.

Filter the quarantined emails specific to a SaaS application.
Search through the quarantined emails using Subject, Recipient, Sender, Direction, Email Date, and Quarantined by filters.
Drill down to relevant quarantined emails for more information.
Release (restore) emails from quarantine.