Endpoint Setup Error Messages

Console Error Description Remediation

Endpoint Setup failed!

Exception occurred (either allocation failed on any internal component, or another type of abnormal termination)

Download the file again and check its signature (it could be corrupted), and make sure you have enough free RAM.

Failed to initialize Endpoint Setup!

Either we cannot verify our own signature, or map the installer in the memory.

Make sure you have enough memory.

Failed to parse internal data!

Failed to parse the URL for downloading eps.msi from CDN

File downloaded from the Management Server

is corrupted. Contact Check Point Support.

Failed to download or verify Windows Installer package (EPS.msi)!

Failed to verify downloaded EPS.msi

Make sure that your Security Gateway, or any network security component, does not corrupt the installer.

Failed to find program files folder

Failed to get program files from Microsoft.

Make sure your OS is updated.

Failed to create our program files folder for config.dat

Either there is some Check Point product installed, or the Administrator cannot create folders in the Program Files folder

Make sure that the Endpoint Security Client is not already installed.

Failed to save config.dat

Either there is some Check Point product installed, or the Administrator cannot create folders in program files folder

Make sure that the Endpoint Security Client is not already installed.

Failed to install the product

Cannot run Windows Installer to install EPS.msi

Make sure Windows Installer is enabled.

Failed to download Windows Installer package (EPS.msi)!

Failed to download eps.msi

Make sure you have access to CDN:

sc1.checkpoint.com

Failed to authenticate EndpointSetup!

Data corruption occurred, or data added to the file is corrupted

Make sure the file is not corrupted, and/or that you downloaded it from the correct location.

Failed to parse configuration data

Failed to find the server config information.

Make sure you downloaded the file from the portal.

Setup failed another installation is currently in progress

Another installation is stuck, or has not finished.

Reboot the machine, or fix/complete any pending installation.