Endpoint Setup Error Messages
| Console Error | Description | Remediation |
|---|---|---|
|
Exception occurred (either allocation failed on any internal component, or another type of abnormal termination) |
Download the file again and check its signature (it could be corrupted), and make sure you have enough free RAM. |
|
Either we cannot verify our own signature, or map the installer in the memory. |
Make sure you have enough memory. |
|
Failed to parse the URL for downloading |
File downloaded from the Management Server is corrupted. Contact Check Point Support. |
|
Failed to verify downloaded |
Make sure that your Security Gateway, or any network security component, does not corrupt the installer. |
|
Failed to get program files from Microsoft. |
Make sure your OS is updated. |
|
Either there is some Check Point product installed, or the Administrator cannot create folders in the Program Files folder |
Make sure that the Endpoint Security Client is not already installed. |
|
Either there is some Check Point product installed, or the Administrator cannot create folders in program files folder |
Make sure that the Endpoint Security Client is not already installed. |
|
Cannot run Windows Installer to install |
Make sure Windows Installer is enabled. |
|
Failed to download |
Make sure you have access to CDN: sc1.checkpoint.com |
|
Data corruption occurred, or data added to the file is corrupted |
Make sure the file is not corrupted, and/or that you downloaded it from the correct location. |
|
Failed to find the server config information. |
Make sure you downloaded the file from the portal. |
|
Another installation is stuck, or has not finished. |
Reboot the machine, or fix/complete any pending installation. |