General

In the General section, view and configure general account details.

Editing an Account

These fields are read-only:

• Account ID

• Unique Login URL

• Account Registration Date

• Primary Contact Email (to edit the Primary Contact, see Users

If the account is not a child account, you can edit the Account Name and Account Type fields in the General section. If the account is a child account, you can edit these fields only from the parent account. For more information about parent and child accounts, see Manage Accounts.

To change the Account Name:

1. Next to the account name, click the button.

2. Enter a new name for the account.

3. Click the button.

To change the Account Type:

1. On the top right, from the drop-down menu, select the account type:

   • Customer - A standalone account that has no child accounts related to it.

   • Partner - Distributor/Reseller - Create and manage child (customer) accounts, but cannot control them or change their security policy.

   • Partner - MSSP - Create and manage child (customer) accounts, log in to the accounts, fully control them, and manage their security policy.

     Notes: Create and manage child accounts on the Manage Accounts page. See Manage Accounts. Accounts related to a parent account cannot have their type changed.

2. The portal shows these account details:

   • Account ID - The Account ID field contains a unique ID for this account, which the Customer support or Sales staff requests to troubleshoot incidents or enable a feature.

   • Registration Date - The date when the account was initially registered in the Infinity Portal.

   • Primary Contact - The primary administrator who functions as a focal point for all future correspondence with Check Point.

   • Data Residency - The geographic region where your organizational data is stored. You can select the region only when you create an Infinity Portal account. For more information, see How to Create an Account.