Settings

In the Settings tab, you can view and manage the dashboard settings, customize the detailed view of the private information for users, applications and devices.

Audit Trail

The Audit Trail screen shows the logs for the system.

You can search the audit logs by Time, Severity, Admin User, Module, Category, Event, and Event details.

Select one or more drop-down search options to produce a report of specific log entries.

• You can filter every column in the table:

  1. Click Filter above the table.

  2. On the Filters pane on the right side of the window, adjust information you want to view.

• You can also export the information from the table to CSV file, which will create a comma separated values file that can be opened in spreadsheet applications such as Microsoft Excel. Use filter to select the required information for the file.

  If the number of audit logs exceeds 10,000, processing the data may take time. So the export is performed offline and an email is sent to the registered address with the link to download the CSV file. The link is valid for 7 days.

• You can set the number of the rows to list on the screen, and scroll to view previous items.

Customization

Registration Templates

Registration Templates allows you to change the form of the registration email or SMS sent from the Infinity Portal to the user when they register their mobile device. This lets organizations to customize their unique corporate message for device registration.

To configure the SMS sender name, see Configuring SMS Sender Name.

You can change the default language of your email/SMS (English or Japanese) and save your template for future use:

Email template example:

SMS template example:

You can export and import registration templates:

Logo Customization

Go to Settings > Customization > Logo Customization to change the logo that appears in the upper left-hand corner of the Harmony MobileProtect App on user devices.

Privacy Settings

BYOD Privacy Mode

When you enable BYOD Privacy Mode, administrators can only see that a malicious threat exists, but they cannot see the user affected by it. This ensures the highest user privacy when needed.

Example: Events & Alerts Tab

BYOD Privacy Mode Disabled:

When BYOD Privacy Mode is disabled, the Events & Alerts tab shows the Device Owner and Device Number fields as configured in the Devices tab.

BYOD Privacy Mode Enabled:

When BYOD Privacy Mode is enabled, the Events & Alerts tab does not show the Device Owner and Device ID Number field.

Example:

Example: Device Risk Tab

BYOD Privacy Mode Disabled:

When BYOD Privacy Mode is disabled, the Device Details show the app(s) that put this device at high risk.

BYOD Privacy Mode Enabled:

When BYOD Privacy Mode is enabled, the Device Details does not show the app(s) that put this device at high risk. The administrator will only see that the device is at risk, and its risk level, but not the reason.

Example: App Risk Tab

BYOD Privacy Mode Disabled:

When BYOD Privacy Mode is disabled, the drill-down into the App Analysis information about the App at Risk displays the app Owner Details.

BYOD Privacy Mode Enabled:

When BYOD Privacy Mode is enabled, the drill-down into the App Analysis information about the App at Risk does not display the app Owner Details.

Enable PII Decryption

Select this checkbox to enable the decryption of Personal Identifiable Information (PII) when you integrate with a Check Point Harmony Mobile Connector installed on-premises. For more information on Harmony Mobile Connector installation, see Harmony Mobile Connector Installation Guide.

Data Retention

In this section you can discard old alerts. It can be configured by days period or/and attack vector

Settings > Device Management name has changed to Settings > Integrations to reflect the fact that this window manages more than one type of integration with 3^rd party systems. Under this window, you can manage your UEM Unified Endpoint Management. An architecture and approach that controls different types of devices such as computers, smartphones and IoT devices from a centralized command point. integrations, other security posture systems such as Microsoft Defender ATP or Syslog, and SMTP servers.

Harmony Mobile supports multiple integrations simultaneously. You can integrate Harmony Mobile to several UEMs in parallel, and to external security posture system such as Microsoft Defender ATP.

When you click the +Add icon, a window pops up where you can choose to integrate Harmony Mobile with UEMs, with a Security Posture system, or with a SMTP server.

UEM Integration

Note - For more information on the integration procedure for different UEMs, see Harmony Mobile UEM Integration Guide.

Select the UEMs option to integrate Harmony Mobile to any of the below supported UEMs or partner supported UEMs.

• Workspace ONE (Formerly AirWatch UEM)

• Microsoft Intune

• MobileIron Core

• IBM MaaS360

• Citrix Endpoint Management (Formerly XenMobile)

• MobileIron Cloud

• BlackBerry UEM On-Premises

• Jamf Pro

• Google Cloud

• Samsung Knox Manage / Samsung SDS EMM Enterprise Mobility Management. A set of tools and processes to secure and manage company-owned or employee-owned (BYOD) devices irrespective of their locations.

Integration with Partner Supported UEMs

Partner supported UEMs are the UEMs that support integration with Harmony Mobile and tested by the partner.

The partner supported UEMs are:

• mdport solution

• SevenPrinciples (7P)

• Essentials MDM Mobile Device Manager. A security software that enable organizations to implement policies that secure, monitor, and manage end-user mobile devices. (Techstep/FAMOC)

• Hexnode

• ManageEngine

• Scalefusion

• Codeproof

For more information, see Integration with Partner Supported UEMs.

UEM Managed and Unmanaged Devices Management

Harmony Mobile supports managing UEM managed devices and unmanaged devices on the same dashboard. You can synchronize users and devices with an UEM and simultaneously manage the manually registered users and devices on the same Harmony Mobile dashboard.

• Different device groups must be created for the ‘Non-UEM managed Devices’ and for the ‘UEM Managed’ devices.

• Manually registered devices must be labeled as ‘Non-UEM managed Devices’. The UEM managed devices are synchronized to their relevant groups.

Security Posture Integration

The Security Posture option allows you to integrate Harmony Mobile to an external security posture and management system.

Note - The Workspace One Intelligence Hub integration requires configuring both Syslog to Intelligence Hub and Workspace One UEM.

Syslog Integration

The administrator can set the dashboard to send Syslog events to a Syslog server. The Harmony Mobile dashboard must communicate to your Syslog server through your firewall.

To view the source IP addresses, see Appendix A - Harmony Mobile Communication Information.

For more information on the structure of the Syslog event sent by Harmony Mobile, see Appendix B - Harmony Mobile Syslogs.

To configure Syslog:

1. In the pop-up window, enter these values:

   Setting	Description
   Host Name	Host name or IP Address of Syslog server
   Protocol	UDP or TCP
   Port	Port that the Syslog server is listening on.
   Syslog level	Severity level of events to send to the server. Acceptable Values are: Info Warn Error Debug
   Facility	Facility is used to specify the type of program that is logging the message. Messages with different facilities may be handled differently. Defaults to "user".

2. Click Apply.

Rsyslog Integration

Rsyslog is an open-source software utility used on UNIX and Unix-like computer systems for forwarding log messages in an IP network. It implements the basic syslog protocol, extends it with content-based filtering, rich filtering capabilities, flexible configuration options and adds features such as using TCP for transport and SSL Secure Sockets Layer. The standard security technology for establishing an encrypted link between a web server and a browser.\TLS Transport Layer Security. A security protocol designed to facilitate privacy and data security for communications over the Internet. for encryption.

To configure Rsyslog:

1. In the pop-up window, enter these values:

   Setting	Description
   Host Name	Host name or IP Address of rsyslog server
   Protocol	TLS
   Port	Port that the rsyslog server is listening on. Default SSL port: 443.
   Syslog level	Severity level of events to send to the server. Acceptable Values are: Info Warn Error Debug
   Facility	Facility is used to specify the type of program that is logging the message. Messages with different facilities may be handled differently. Defaults to "user".
   Audit TAG	Because Harmony Mobile can send 2 formats of logs, Event logs and Audit logs, the receiving rsyslog system publishes 2 parsers for these types. When Harmony Mobile sends an Event type it will add the Event Tag to the message. When Harmony Mobile sends an Audit type it will add the Audit Tag to the message.
   Event TAG	Because Harmony Mobile can send 2 formats of logs, Event logs and Audit logs, the receiving rsyslog system publishes 2 parsers for these types. When Harmony Mobile sends an Event type it will add the Event Tag to the message. When Harmony Mobile sends an Audit type it will add the Audit Tag to the message.
   Chain certificate	The rsyslog server needs to publish unique certificates to establish the secure connection from Harmony Mobile. The chain certificate is the X.509 certificate used to secure the rsyslog server. The root CA of the rsyslog system to which we are going to send logs.
   Certificate	The rsyslog server needs to publish unique certificates to establish the secure connection from Harmony Mobile. This is the certificate used for the TLS handshake. It is obtained from the rsyslog system that was generated specifically for the integration with Harmony Mobile.
   Key certificate	The rsyslog server needs to publish unique certificates to establish the secure connection from Harmony Mobile. This the Private Key certificate used for the TLS handshake. It is obtained from the rsyslog system that was generated specifically for the integration with Harmony Mobile.

2. Click Apply.

ArcSight Integration

To configure ArcSight:

1. In the pop-up window, enter these values:

   Setting	Description
   Host Name	Host name or IP Address of ArcSight server
   Protocol	UDP or TCP
   Port	Port that the ArcSight server is listening on.

2. Click Apply.

For more information on the structure of the ArcSight event sent by Harmony Mobile, see Appendix C - Harmony Mobile ArcSight.

WorkSpace One Intelligence Integration

Harmony Mobile supports integration with VMWARE Workspace ONE Intelligence. When connected to Workspace ONE Intelligence, the Harmony Mobile sends the security event logs (syslog) messages. It allows security/SOC administrators to use other services that run over the Workspace ONE Intelligence. These additional services can use the advanced security indicators from the Harmony Mobile that come from the organization’s mobile devices and create additional reports and insights.

For more information on Workspace ONE Intelligence refer to VMWARE Workspace ONE Intelligence WEB site.

• Before starting to integrate Workspace ONE Intelligence, Harmony Mobile must be first integrated with Workspace ONE UEM.

• For more information on Harmony Mobile integration with Workspace ONE Intelligence, see Integration with Workspace ONE UEM.

• On the Harmony Mobile Dashboard, go to ‘Settings/Syslog Settings’ and select the ‘Workspace ONE Intelligence’ option.

• Harmony Mobile sends Syslog messages to the Workspace ONE Intelligence service. You must configure the Workspace ONE Intelligence service details and verify the two systems are connected

• When the connection is established, you can view the Harmony Mobile threats insights on the Workspace ONE Intelligence dashboards and use the powerful Intelligence platform to automate the threats handling. For example, you can create a response to a new detected malware by sending a Slack message to the group of security analysts, or use a callback to any remote service that offers a web hook API.

Microsoft Defender ATP Integration

Choosing to integrate with Microsoft Defender ATP, you will need to decide the minimum events severity to be sent to Microsoft Defender ATP and to log-in to your organization’s account of Microsoft Defender ATP. Once connected – Harmony Mobile sends all events to Microsoft Defender ATP, both security events and device activation events.

To learn more about integration with each of the 3^rd party systems – please read the relevant integration guide.

To adjust the default settings implemented for their UEM, see the integration guides dedicated for each UEM.

SMTP Integration

Go to Settings > Integrations > + > SMTP to configure the dashboard to send emails from the customer’s local domain instead of using the Harmony Mobile email server.

There are two transport settings: SMTP and SMTPS.

To configure SMTP Settings:

1. Click Add.

   The SMTP Settings pop-up window appears.

   =

2. Select SMTP or SMTPS.

3. Enter the required information and click Save.

Note - You must configure the Firewall settings on the Enterprise’s firewall to allow SMTP or SMTPS from Harmony Mobile to the enterprise’s SMTP server. The allowed IP addresses are listed in Harmony Mobile Communication Information.

Configuring SMS Sender Name

When you register users with Harmony Mobile, you can configure the sender name used in Short Message Service (SMS) messages sent to them.

The default sender name is Check Point.

To configure the SMS sender name:

1. Go to Settings > Integrations > + Add > SMS.

2. Select the Use custom SMS sender name checkbox.

3. Enter the Sender name.

4. Click Apply.

Note - This feature is supported only for these countries.

Administrators

Security Group Roles

Security Group Roles allows you to add, remove, or edit Administrator roles.

To create security group roles restricted to specific groups and policy profiles, click +New and select:

• Role Name

• Role between Group Security Manager and Group Security Manager Viewer

• Select the device groups the admin can access

• Select the policy profiles the admin can access

This new role will be available under Specific Harmony Mobile roles when creating a new Admin User in the Infinity Portal (under Global Settings).

Other admin roles are available such as Basic Support or Device Administrator. For more information about these roles, go to Settings > Administrators > Roles Definitions.

Notifications

In the Notifications tab, you can configure, how the administrator want to be alerted in case of security or audit events, dashboard announcements, product updates, scheduled mobile security reports and so on.

Roles Definitions

The Roles Definitions tab shows the different roles and their permissions in the Harmony Mobile Administrator Portal.

Announcements

Go to Settings > Announcements to view all system messages sent from Check Point.