Introduction to Harmony Mobile Connector

Harmony Mobile Connector is a web-based application that integrates your Harmony Mobile dashboard with your on-premises corporate ecosystem (UEM, syslog or SIEM solution, SMTP server for sending emails and so on).

To protect users' Personally Identifiable Information (PII), the Connector encrypts device/user names, email addresses, and phone numbers when accessing the Harmony Mobile dashboard from the cloud. When accessed locally, within a secure on-premise environment, the dashboard displays decrypted PII, with the Connector decrypting the data in real-time.

Key features:

Harmony Mobile Connector serves as a local proxy that allows organizations to get rid of any incoming communications to their corporate network.
Integrates and supports all on-premises Mobile Device Management (MDM) and Unified Endpoint Management (UEM) solutions.
Advanced architecture that provides High Availability.
Secured browsing with support for multi-user and secure login to the Harmony Mobile dashboard from anywhere within the customer’s internal network.

This document describes how to install the Harmony Mobile Connector and provides the configuration instructions for different deployment scenarios.

Solution Architecture

Component	Description
Cloud Components
Harmony Mobile Backend	Manages communication between clients and the Harmony Mobile Relay. Sends tasks to Harmony Mobile Relay and receives task responses.
Harmony Mobile Relay	Executes tasks received from the Harmony Mobile Backend and sends results back. Executes tasks received from API Dispatcher in connector.
On-Premise Components
Harmony Mobile Connector	Harmony Mobile Connector is a proxy application that resides within the organization’s data center that provides an integration interface between your Harmony Mobile dashboard and your on-prem services.
PII Protector	Receives proxy requests from the Harmony Mobile Admin portal to decode PII content in real-time. Ensures that sensitive PII data remains protected within the on-premises environment.
API Dispatcher	Routes incoming API tasks to the appropriate component (UEM, SIEM, SMTP).
PII Filter	Handles encoding and decoding of PII data.
WWW (Remote Access)	Accesses the Harmony Mobile Admin Portal via the internet. The dashboard displays encrypted PII content.
On-Premise Client (Local Access)	Accesses the Harmony Mobile Admin Portal from within the organization's environment. The connector decrypts the PII content and displays as plain text.
UEM / SIEM / SMTP	Unified Endpoint Management (UEM), Security Information and Event Management (SIEM), and Simple Mail Transfer Protocol (SMTP) systems on the on-premise environment. Executes tasks containing user/device data, while preserving PII security protocols.