Fetching (download) a quarantined file

The Quarantine Management page allows you to download quarantined files for further analysis or inspection and ensure secure handling.

Note:

You can fetch only one file at a time.

To fetch a quarantined file:

  1. Choose the quarantined file to download.
  2. Select where you want to upload the file.
    • To upload the file to AWS S3:

      1. Select S3.

      2. In the Uploaded file password protected field, enter a password.

        You need this password to open the file in AWS S3.

      3. Click Fetch.

      Notes -

      • To upload a file to S3, the file size must not exceed 25 MB.

      • The file is retained only for 30 days in S3.

      • You can archive up to 100 MB of files.

    • To upload the file to your corporate FTP server:

      1. Select FTP.

      2. Enter your FTP server details.

      3. In the Password to protect uploaded file field, enter the password.

        You need this password to open the file in the FTP server.

      4. Click Fetch.