Specific Service Roles

Harmony Connect supports specific service roles. The specific service roles are in addition to the global roles and do not override them. For more information, see Specific Service Roles in the Infinity Portal Administration Guide.

To access Specific Service Roles, go to Global Settings > Users > New > Add User and expand Specific Service Roles.

Service Roles	Description
Admin	Provides read and write access to full application.
Read-Only	Provides full visibility across your Infinity Account.
Anti-tampering Manager	Provides write access only to Suspend Security by the End User, Exit Agent by the End User and Uninstall Agent.
Agent Deployment Manager	Provides write access only to the Agent Deployment page and read-only access to all the other pages.
Direct Access Admin	Provides read and write access to access the management instance and SmartConsole Check Point GUI application used to manage a Check Point environment - configure Security Policies, configure devices, monitor products and events, install updates, and so on. with restricted write access.
Direct Access Read-Only	Provides read-only access to the management instance and SmartConsole.
Manage Admin Sessions	Provides access to discard in-process changes of other administrators.
Support Contact Point	Check Point contacts the user with this role by email for any proactive support issue, planned maintenance or any unplanned maintenance operations.
Policy Operations Manager	For Administrators that want to maintain and troubleshoot policies only. Provides read and write access only to the Policy menu. In addition, if the user has Read-only role, then the system provides read-only access to the Logs menu. Other menus are hidden.