Searching for Emails with Email Subject

When filtering the emails with the subject field, the system shows the search results with this logic:

  • If you use the Match condition, the system shows the emails with subject that exactly match the search input string.

  • If you use the Contains condition, the system shows all the emails whose subject contains the words (full words, not parts of them) in the search input string, regardless of their order.

    This is how the system performs the search operation:

    1. Splits the search string in to words, where the delimiter is every character that is not a letter or a number (a-z, A-Z, 0-9)

      For example, the search string Check:this out now! is split into the words Check, this, out, now

    2. The subject itself is also split into words like the search string.

      For example, for the search subject Check:this out now!, the system also returns Now! Check this: out as a result.

    3. To search for words in specific order in an email subject, use quotation marks ("").

      • Special characters will be presented in the results if they are used in the input search string.

      • If you enter special characters in the search, the system returns the email subjects with those special characters.

        For example, if the search string is "Check this out now!", the system will not return Check:this out now! and Now check this out subjects.

    4. Returns all the emails whose subject contains all of the search string input words, regardless of their order.

      For example, the system returns Now check this out subject also .

Detailed example:

Subject

Search that will return the email Search that will NOT return the email

Lorem: ipsum's dolor sit amet, consectetur adipiscing elit

  • Lorem: ipsum's

  • Lorem

  • Lorem: ipsum's dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum's

  • Ipsum

  • Lorem-ipsum

  • Lorem------ipsum

  • S

  • Ipsum lorem

  • "lorem: ipsum"

  • "lorem:ipsum"

  • "ipsum's"

  • Lor

  • Lorem: ipsu

  • "lorem"

  • "lorem-ipsum"