Configuring the Harmony Mobile Dashboard Integration Settings

Note - For easy reference during configuration, you can record your settings in the special table (see Integration Information).

Prerequisites

• Server: The URL of your Jamf Pro System. This is usually the same as the Jamf Pro Console.

• User name and Password: Credentials of the API Account. See Creating an API Account.

  Harmony Mobile Dashboard uses these credentials to connect to Jamf Pro.

• Group(s): The Jamf Pro mobile device or user groups to which the devices are registered and integrated with the Harmony Mobile Dashboard. Multiple groups can be integrated with a single Harmony Mobile Dashboard instance.

• For on-premise Jamf Pro environments: Before you connect, make sure that the TCP Web Services port (usually TCP port 443 (HTTPS)) is accessible remotely through your firewall from the Harmony Mobile Dashboard to Jamf Pro.

Note - Before you start, delete any existing devices in the Harmony Mobile Dashboard.

Configuring Jamf Pro Integration Settings

1. From the Infinity Portal, go to Settings > Device Management.

   The Device Management page opens.

2. Click Edit.

   The Integration Wizard appears.

   
   

3. Configure the settings for your Jamf Pro Deployment.

   • Server Setup

     Configure your UEM to integrate with the created Jamf Pro devices:

     1. In Server Setup section, enter this information:

        • UEM Unified Endpoint Management. An architecture and approach that controls different types of devices such as computers, smartphones and IoT devices from a centralized command point. service - Jamf Pro

        • Server Address - The full URL for the UEM service

        • User name

        • Password

        • Connector Setup (advanced)

          

          Connector Setup

          You can configure Harmony Mobile Connector when the UEM has no direct access from the Harmony Mobile cloud. For more information, see Harmony Mobile Connector Installation Guide.

          
          

     2. Click Next.

     • Synchronization Configuration

       Configure the devices and groups that you synchronize with Harmony Mobile Dashboard.

       

     1. In the Group(s) field:

        1. Click Group(s).

           A drop-down list of the available groups appears.

        2. Select the group(s) you need for integration with Jamf Pro.

     2. In the Advanced section:

        1. Import Personally Identifiable Information (PII) and set the synchronization intervals.
           You can limit the import of the PII devices (users) to Harmony Mobile.

           Note - If all entries are OFF, the placeholder information set for the email address is placed in the Device Owner’s Email, in the form of "UEMDevice UDID@vendor.UEM".

           

           Setting	Description	Value
           Device sync interval	Interval to connect with UEM to sync devices.	10 -1440 minutes duration, in 10 minute intervals.
           Device deletion threshold	Percentage of devices allowed for deletion after UEM device sync (in %).	0 -100%; Use 100% for no threshold.
           Deletion delay interval	Delay device deletion after sync – device is not deleted if it is re-synchronized from UEM during the threshold interval.	0-48 hours duration.
           App sync interval	Interval to connect with UEM to sync applications.	10-1440 minutes duration, in 10 minute intervals.

     3. Click Next.

        • Tagging Configuration

          Specify the information sent to Jamf Pro and the risk level of the device.

          

          1. In the Tagging section:

             Create a Mobile Device External Attribute with the name "status". See Applying the Harmony Mobile Protect App Configuration and Policy Enforcement.

             1. Set the Tag device status to ON.

             2. Set the Tag device risk to ON.

             3. In the Advanced section:

                Mitigation tag: We use the CHKP Risk and Status tags instead of this field.

             4. Click Finish.

                

        • Deployment

          Specify the deployment status of a device.

          Note - This section is optional, because Jamf Pro manages the deployment automatically.

          

          If you use Harmony Mobile to manage the deployment:

          In the Advanced section:

          1. Enable options to send email and/or SMS notifications to the new users with instructions to download and install the Harmony Mobile Protect App.

          2. Click Finish.

             

4. View the Integration Status.

   In the Infinity Portal, go to Settings > Device Management.
   The Device Management pane shows this information:

   • Server – The latest server configuration status.

   • Synchronization – The synchronized groups and the sync status.

   • App Sync – The last type of applications that were fetched from the UEM (For iOS deployments only).

   • Tagging – Tagging Configuration and Tagging Status.

   • Deployment – Deployment Configuration and Deployment Status.

     

5. To edit the settings in any section, click Edit.