Issues by Accounts

The Issues by Accounts widget shows the:

  • Number of accounts with endpoints with blades that are not running or are inactive in the Endpoint Security client.

  • Number of accounts with endpoints where Endpoint Security client deployment failed.

  • Number of accounts with endpoints where the Anti-Malware signature is not updated in the last 72 hours.

To view more information, click View Accounts. A new page appears that shows the details of issues in a table.

Item Description
Search Enter the account name to search.
Toggle Filters Opens the Filters widget. Specify the filter criteria.
Account Name Name of the account.
Protected Endpoints Number of endpoints protected.
Failed Number of failed Endpoint Security client deployments.
On Over 72h Ago Number of accounts whose last Anti-Malware signature update was more than 72 hours ago.
Not Running Blades Number of blades that are not running on the Endpoint Security client.

To export the issues to an Excel file, click Export to CSV.