Issues by Accounts

The Issues by Accounts widget shows the:
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Number of accounts with endpoints with blades that are not running or are inactive in the Endpoint Security client.
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Number of accounts with endpoints where Endpoint Security client deployment failed.
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Number of accounts with endpoints where the Anti-Malware signature is not updated in the last 72 hours.
To view more information, click View Accounts. A new page appears that shows the details of issues in a table.
| Item | Description |
|---|---|
| Search | Enter the account name to search. |
| Opens the Filters widget. Specify the filter criteria. | |
| Account Name | Name of the account. |
| Protected Endpoints | Number of endpoints protected. |
| Failed | Number of failed Endpoint Security client deployments. |
| On Over 72h Ago | Number of accounts whose last Anti-Malware signature update was more than 72 hours ago. |
| Not Running Blades | Number of blades that are not running on the Endpoint Security client. |
To export the issues to an Excel file, click Export to CSV.