Adding a Threat Extraction Allow-List Exception

To add a Threat Extraction Allow-List exception:

  1. Click Security Settings > Exceptions > Threat Extraction.
  2. Click Create Allow-List.

    The Create Threat Extraction Allow-List pop-up appears.

  3. From the Allow-List Type dropdown, select the required option.

    Sender

    File Hash

  4. Enter the required sender/recipient's email address or domain/file MD5.

    Sender Address / Domain - Attachments in emails from these senders or domains are not cleaned before delivery to end users.

    File Hash - Attachments that match the allow-listed file hashes are not cleaned before delivery to end users.

    Note:

    Attachments allow-listed here still undergo sandbox inspection. However, they just not be cleaned (CDR) before delivery to end users.

  5. In the Comment field, enter a comment for the allow-list rule.
  6. Click OK.