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Avanan Administration Guide
Index
Avanan Administration Guide
Check Point Support
  1. Home
  2. Email Protection
  3. Office 365 Mail
  4. Overriding Microsoft's False Positive Detections
  • Important Information
  • Introduction to Avanan
  • Getting Started
  • Migrating from an Avanan Portal to a Check Point Portal
  • Configuring Security Engines
  • Email Protection
    • Office 365 Mail
      • Office 365 Mail Security Settings
      • Protecting Microsoft 365 Groups
      • Adding a New Domain to Microsoft 365
      • Overriding Microsoft's False Positive Detections
        • Emails Falsely Quarantined by Microsoft
        • Emails Falsely Sent to Junk by Microsoft
      • Viewing Office 365 Mail Security Events
    • Google Gmail
    • Configuring Email Policy
    • Email Archiving
    • Support for S/MIME-Signed Emails
  • Messaging Apps Protection
  • File Storage Protection
  • Compromised Account (Anomaly) Detection
  • Partner Risk Assessment (Compromised Partners)
  • Cloud SMTP Relay
  • Managing Security Exceptions
  • Managing Security Events
  • Managing Quarantine
  • Customization
  • SmartConfig Recommendations
  • Incident Response as a Service (IRaaS)
  • DMARC Management
  • Leaked Credentials
  • Security Awareness Training
  • User Management
  • Configuration SAML
  • Multi-Factor Authentication using Google Authenticator
  • Video Tutorials
  • Appendix

Overriding Microsoft's False Positive Detections

The Avanan Administrator Portal shows Microsoft's post-delivery quarantines if they occur within 2 hours of email delivery and does not display quarantines that happen beyond this timeframe.

  • Emails Falsely Quarantined by Microsoft
  • Emails Falsely Sent to Junk by Microsoft
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30 June 2026
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