Finding Reports Handled by Avanan Analysts

To view the emails the Avanan analysts managed, go to User Interaction and access Restore Requests or User Reported Phishing. You'll find:

• The Action by column with the value Avanan analyst are the emails the Avanan analysts handled.

• The Action Justification column shows the analyst's reason for the action (approve/decline).

From the Events page, you can view the user-reported phishing events. To filter all events resolved by Avanan analysts:

1. Go to Events.

2. Apply the filter Avanan analyst for the Remediated by field.

After opening the security event of an email that was handled by a Avanan analyst, the Email Profile card shows the user comment, action taken and additional details.