Password-Protected Attachments Allow-List

When a Password-Protected Attachment allow-list is detected for an email address or domain, the system ignores the Password-Protected Attachments workflow configured in the policy and delivers the attachment to the end-user.

  • Password detected: The system scans the attachments for malware and gives the verdict.

  • Password not detected: The system gives the verdict as allow-listed (clean) and delivers the attachment to the user.

To create a Password-Protected Attachments Allow-List:

  1. Click Security Settings > Exceptions > Anti-Malware.
  2. In the drop-down from the top of the page, select the exception type as Password-Protected Attachments.
  3. Click Create Allow-List.

  4. In the Email Address / Domain field, enter the email addresses or domains.

    If you enter multiple email addresses or domains, the system creates separate allow-list for each email address / domain.

  5. If required, enter a comment for the Allow-List rule.
  6. Click OK.