Google Gmail

Overview

Google offers a lot of APIs for Gmail and Google Drive. Avanan initiates the security by fetching all emails, attachments, files, and folders metadata in a bootstrap process. The bootstrap ensures the customer's dedicated virtual appliance has the same cloud state.

How it Works

Gmail offers file sharing and file collaboration tools that allow employees and outside collaborators to share files. Avanan adds additional layers of security, privacy, and compliance not offered by Google.

  • Malware detection with Anti-Virus and Advanced Persistent Threat detection

  • Data Leakage Prevention

  • Revocable Encryption (for files leaving the environment)

  • File sanitization

Required Permissions

The cloud state used for Gmail by Avanan is composed of the following entities:

  • Users

  • Emails

  • Attachments

  • Labels used in emails

Once the cloud state is saved, Avanan starts monitoring the changes for each user. To track each change for each user in the cloud, Avanan uses the following channels:

Avanan uses the following resources for Gmail from the APIs:

  • Messages

  • Labels

  • History of changes

  • Attachments

Avanan requires the following permissions from Gmail.

Permissions Required by Gmail
View and manage Emails
View users on your domain
Insert mail into your mailbox
Manage mailbox labels
View, modify and delete your email
View your emails messages and settings
Manage your basic mail settings
View and manage Pub/Sub topics and subscriptions
View your email address
View your basic profile info
Note:

Avanan requires delete permission to quarantine emails.

Activating Gmail

For details about the procedure to activate Gmail, see Activating Gmail.

Deactivating Gmail

  1. Navigate to Security Settings > SaaS Applications.

  2. Click Stop for Gmail.

  3. In the confirmation pop-up, click Stop.

Upon deactivation, Avanan will no longer protect your organization's Gmail mailboxes.

To complete the deactivation process:

  • If you receive Google Workspace protection was successfully uninstalled message, remove the Avanan apps.

    For the procedure to remove the Marketplace app, see Uninstall a Google Workspace Marketplace app.

  • If you receive Avanan was unable to be uninstalled automatically from Google Workspace message, follow these steps.

    1. Delete Avanan settings on Google Workspace:

      • Inbound gateway

      • SMTP relay service

      • Hosts

      • Groups

      • Service Admin User

    2. Remove the Avanan apps.

      For the procedure to remove the Marketplace app, see Uninstall a Google Workspace Marketplace app.

After a certain period of time your tenant-related data will be deleted. If you want the data to be deleted immediately, contact Avanan Support.