Adding Gateways

• To create a gateway, do the procedure below. To assign an owner, see Configuring Gateway Owners.

• To create a user, see Showing Users.

To add a new gateway:

1. Click Home > Gateways > New.

   The Create New Gateway window opens.

2. Enter a Name or click Generate for a system generated name.

3. For Type, select Small Office Appliance.

4. Clear Managed by SMP to create this gateway as an externally managed gateway.

5. Select a Planfrom the list. By default, the gateway inherits its default settings from this plan.

6. The Registration Key field shows an automatically generated registration key. You can enter a registration key or click Generate to generate a new registration key.

7. Enter a user name for Owner ID. Click Search to find an existing user or click New to create a new user.

8. Complete the wizard instructions.

9. Click Finish.

   The Home > Gateways > Edit window opens. The options you see depend on the plan you selected.

After the gateway is created, the gateway owner receives an email that contains an activation link and the registration key.

The activation key has 3 parts:

• SMP IP address/DNS

• <Gateway Name, Service Domain>

• Registration Key (first auto generated and then set by the owner)

If there is no object name, it appears as "-" in the activation key. The object is automatically created and the name is seen in the activation key when the gateway tries to connect.

To enable automatic gateway creation:

1. In Plans, click a plan name.

   The Edit page opens.

2. Click Gateway Activation.

3. Select Allow automatic gateway creation.

4. Set a Registration Key.

5. Gateways that use the on-screen Registration Key are automatically connected to the SMP and managed by this plan. There is no need to create a gateway object (in the SMP) prior to the activation.

You can send the activation key to all the gateways that you want to connect through this plan.

The email with the activation link also contains information on how to connect the appliance:

• If the appliance is set up - When the gateway owner clicks the link, the login window to the WebUI application opens. After the owner logs in, the Cloud Services page opens and shows the activation details. The owner confirms the details and establishes a connection with the SMP.

• If the appliance is not set up - When the gateway owner clicks the link, it opens the First Time Configuration Wizard. After the wizard is completed, the Cloud Services page opens and shows the activation details. The owner confirms the details and establishes a connection with the SMP.

• If Cloud Services is already activated in the appliance - When the gateway owner clicks the link, the login window opens. After the owner logs in, the Cloud Services page opens and shows the activation details. The owner selects one of these options:

  • Clear the current services provider settings and connect to the SMP with the new provider details.

  • Stay connected to the current services provider.

• If the link does not work - The owner logs in to the appliance WebUI > Home > Cloud Services page, manually enters the registration key sent in the email, and connects to the SMP. If the owner did not receive the email, the SMP administrator should send the activation key to the owner to enter it manually.

Important - When an appliance is behind a NAT device, you must enable the gateway to communicate with the SMP.