Configuring Gateway Owners

You can add or remove an owner from the gateway owner list. A gateway can have only one owner.

When you set a new gateway owner and save the configuration, an activation email is sent to the appliance owner. This email contains an activation link and the registration key (if manual activation is necessary).

  • If the appliance is set up - When the gateway owner clicks the link, the login window to the WebUI application opens. After the owner logs in, the Cloud Services page opens and shows the activation details. The owner confirms the details and establishes a connection with the SMP.

  • If the appliance is not set up - When the gateway owner clicks the link, it opens the First Time Configuration Wizard. After the wizard is completed, the Cloud Services page opens and shows the activation details. The owner confirms the details and establishes a connection with the SMP.

  • If Cloud Services is already activated in the appliance - When the gateway owner clicks the link, the login window opens. After the owner logs in, the Cloud Services page opens and shows the activation details. The owner can select one of these options:

    • Clear the current services provider settings and connect to the SMP with the new provider details.

    • Stay connected to the current services provider.

  • If the link does not work - The owner logs in to the appliance WebUI > Home > Cloud Services page, manually enters the registration key sent in the email, and connects to the SMP.

To add an owner to a gateway:

  1. Go to Home > Gateways.

  2. Click the gateway name.

    The Edit page opens.

  3. Click Owner.

  4. Click Set.

    The Add User wizard opens.

  5. To add an existing user, enter the User ID.

  6. Click Next and then Done.

To search for users:

  1. In Home > Gateways > Edit > Owner, click Set.

    The Add User wizard opens.

  2. Select Search for users.

  3. Click Next.

  4. Select the options from the drop-down lists.

  5. Click Next.

  6. The Add User window opens with a list of users.

  7. Select the applicable user.

    Note - You cannot assign a specific gateway to more than one user.

  8. Click Next.

  9. The Completed window opens.

  10. Click Done.

  11. To create a new user, see the procedure to create users in Showing Users.

  12. Click Save.

To remove an owner from a gateway:

  1. In Home > Gateways > Edit, click Owner.

    The Owner fields are shown.

  2. Click Remove.

    A confirmation message opens.

  3. Click OK.

    The owner is removed from the gateway.

  4. Click Save.

Note - The owner is not deleted from the user database. Only the association between the gateway and the user is deleted.