Administrative Privileges
Installation of Endpoint Security requires the user to have administrator privileges.
[HKEY_CLASSES_ROOT\Msi.Package\shell\runas\command] @=hex(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\ 00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,00,\ 73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,\ 00,69,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00 |
“Error 1720. There is a problem with this Windows Installer package. |
Microsoft suggests this solution:
Microsoft Solution |
Explanation |
---|---|
KB311269 |
Register the |
Repairing Clients
If a client deployment fails, you can Repair the client, which installs the Endpoint Security client on the computer again. Repair a client in one of these ways
To repair an Endpoint Security client from the endpoint computer on Windows:
EPS Service for VPN Connectivity
If the VPN client is unable to connect to the configured gateway, a Connectivity to the VPN server is lost message shows. To resolve this:
"c:\Program Files\CheckPoint\Endpoint Security\Endpoint Connect\TracSrvWrapper.exe" -install
Administrator privileges are required to uninstall the client.
To uninstall the Endpoint Security client on Windows computers:
EPS.msi
and PreUpgrade.exe
files are present on the endpoint computer.After you uninstall the Endpoint Security client, you must reset the computer through SmartEndpoint on the Security Management Server. See Resetting a Computer.
Note - We recommend that you run a database backup on a daily basis.