Monitoring Users

Users Solution

The User Monitor is an administrative feature allowing you to keep track of Endpoint Connect users currently logged on to the specific Security Management Servers. The User Monitor provides you with a comprehensive set of filters which makes the view definition process user-friendly and highly efficient and enables you to easily navigate through the obtained results.

With data on current open sessions, overlapping sessions, route traffic, connection time, and more, the User Monitor is able to provide detailed information about remote users' connectivity experience. This SmartView Monitor feature enables you to view real-time and historical statistics about open remote access sessions.

If specific data are not relevant for a given User, the column shows N/A for the User.

Run a Users View

When a Users view is run, the results appear in the SmartView Monitor client:

• from an existing view
• by creating a new view
• by changing an existing view

A Users view can be created and run for:

• a specific user
• all users
• a specific gateway
• Mobile Access user

Run a User View for a Specific User

1. In SmartView Monitor, click Users in the Tree View.
2. In the Users branch, click Get User by Name.

   The User DN Filter window appears.

3. Enter the specific User DN in the area provided and click OK.

   The view results appear in the Results View.

Run a User View for all Users or Mobile Access Users

1. In SmartView Monitor, click Users in the Tree View.
2. In the Users branch, click All Users or Mobile Access Users.

   The view results appear in the Results View.

Run a User View for a Specific Gateway

1. In SmartView Monitor, click Users in the Tree View.
2. In the Users branch, click Users by Gateway.

   The Select Gateway window appears.

3. Select the gateway for which you would like to run the view and click OK.

   The view results appear in the Results View.