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Troubleshooting SIC reset

SIC reset requires 3-5 minutes. If SIC reset was interrupted (for example by loss of network connectivity), run: g_cpconfig sic state to get the SIC state. If the SIC State is:

SIC state

Do this

Trust established

Repeat the SIC reset procedure

Initialized but Trust was not established

  1. Reboot all SGMs
  2. In SmartDashboard > General Properties > Communication window initialize SIC
  3. Install the policy

SIC Cleanup

To resolve other SIC issues, do a SIC cleanup. There are two ways to do a SIC cleanup:

Run asg_blade_config reset_sic -reboot_all <activation_key>

OR

  1. Shutdown all SGMs (but not the SMO) using the ccutil command in Expert shell.
  2. Shutdown all SGMs (but not the SMO) using the ccutil command in Expert shell.
  3. Connect to the SMO using a serial console.
  4. Initialize SIC in SmartDashboard > General Properties > Communication.
  5. Install policy on the SMO.
  6. Turn on all SGMs.
 
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