Configuring Services

Configure the applicable services on your Quantum Spark Gateways.

These settings are available when you edit a Plan object (see Plans) and a Gateway object (see Gateways).

You can configure these settings in several ways:

  • Configure the settings in Quantum Spark Management in a Plan object.

    Settings in a Plan object apply to all Quantum Spark Gateways that use this Plan.

  • Configure the settings in Quantum Spark Management in a Gateway object (to override the settings in a Plan object).

  • Disable the Quantum Spark Management settings in a Gateway object and configure the local settings on the Quantum Spark Gateway.

Managed Services

Configure the applicable managed services on your Quantum Spark Gateways.

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Managed Services.

  4. Select or clear the applicable Managed Services:

    Service

    Description

    Store gateway logs

    Sends logs from the Quantum Spark Gateways to Quantum Spark Management.

    Send periodic reports

    Sends Check Point Executive reports that contain security and network analysis details from Quantum Spark Management to the Quantum Spark Gateway owners.

    See Reports.

    Firmware upgrades

    Controls the firmware upgrades on the Quantum Spark Gateways.

    See Firmware.

    Backup

    Configures where to store the backup of the Quantum Spark Gateway settings and the backup schedule.

    See Backup.

    Dynamic DNS

    Controls the Dynamic DNS settings.

    See Dynamic DNS.

    Send cloud notifications / Enable events

    Sends notifications to the recipients configured on the Services > Notifications page.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable assets data

    Enables Assets Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable internet monitoring

    Enables Internet Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable VPN monitoring

    Enables VPN Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable system monitoring

    Enables System Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable users monitoring

    Enables Users Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

  5. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Managed Services.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. Select or clear the applicable Managed Services:

    Service

    Description

    Store gateway logs

    Sends logs from the Quantum Spark Gateways to Quantum Spark Management.

    Send periodic reports

    Sends Check Point Executive reports that contain security and network analysis details from Quantum Spark Management to the Quantum Spark Gateway owners.

    See Reports.

    Firmware upgrades

    Controls the firmware upgrades on the Quantum Spark Gateways.

    See Firmware.

    Backup

    Configures where to store the backup of the Quantum Spark Gateway settings and the backup schedule.

    See Backup.

    Dynamic DNS

    Controls the Dynamic DNS settings.

    See Dynamic DNS.

    Send cloud notifications / Enable events

    Sends notifications to the recipients configured on the Services > Notifications page.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable assets data

    Enables Assets Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable internet monitoring

    Enables Internet Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable VPN monitoring

    Enables VPN Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable system monitoring

    Enables System Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

    Enable users monitoring

    Enables Users Monitoring in Logs & Events.

    Note - Requires the Quantum Spark appliance to run the firmware R81.10.10 and higher.

  6. Click Save in the bottom right corner.

Firmware

Configure the applicable firmware image and upgrade schedule for your Quantum Spark Gateways.

Note - The Quantum Spark Gateway reboots after the firmware upgrade.

You can limit the firmware upgrade to specified days and hours.

The upgrade schedule uses the Quantum Spark Gateway's local time zone.

For example, if you configured firmware upgrades to occur between 01:00 am to 06:00 an, then:

  • Quantum Spark Gateways in New York, USA receive firmware upgrades between 01:00 am and 06:00 am Eastern Time (ET).

  • Quantum Spark Gateways in California, USA receive firmware updates between 01:00 am and 06:00 am Pacific Time (PT).

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Firmware.

  4. In the Select a firmware for all gateways section, select and configure the applicable options:

    • Specific firmware version

      You can select

      • In the 1200R Appliance field, select the applicable option.

      • In the 700/1400 Appliance field, select the applicable option.

      • In the 1500/1500R Appliance field, select the applicable option.

      • In the 1600/1800/1900/2000 Appliance field, select the applicable option.

    • Check Point recommended

      The Quantum Spark Gateways download the recommended firmware version.

    • The firmware version is managed locally on the device

    • Gradual Upgrade

      • In the 1200R Appliance field, select the applicable option.

      • In the 700/1400 Appliance field, select the applicable option.

      • In the 1500/1500R Appliance field, select the applicable option.

      • In the 1600/1800/1900/2000 Appliance field, select the applicable option.

      Click Gradual Upgrade Control to configure the applicable settings and click Save.

      In this window, you can start, pause, and stop the gradual upgrade.

  5. In the Schedule firmware upgrades section, select and configure the applicable options:

    These options are available only if in the above section you selected "Check Point recommended".

    • Upgrade immediately

    • Daily

    • Weekly

    • Monthly

  6. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Firmware.

  4. In the Select a firmware for this gateway section, select and configure the applicable options:

    • Specific firmware version

      • In the 1200R Appliance field, select the applicable option.

      • In the 700/1400 Appliance field, select the applicable option.

      • In the 1500/1500R Appliance field, select the applicable option.

      • In the 1600/1800/1900/2000 Appliance field, select the applicable option.

    • Check Point recommended

      The Quantum Spark Gateway downloads the recommended firmware version.

    • The firmware version is managed locally on the device

  5. In the Schedule firmware upgrades section, select and configure the applicable options:

    • Upgrade immediately

    • Daily

    • Weekly

    • Monthly

  6. Click Save in the bottom right corner.

Note - This feature is available only in specific service domains and not globally in all service domains in Quantum Spark Management.

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Firmware.

  4. Click Add Customer Hotfix Firmware.

  5. In the Firmware ID field, enter the ID that Check Point provided.

  6. Click Finish.

  7. In the Select a firmware for all gateways section:

    1. Select Specific firmware version.

    2. For the applicable appliance models, select this private image.

  8. Click Save in the bottom right corner.

Note - This feature is available only in specific service domains and not globally in all service domains in Quantum Spark Management.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Firmware.

  4. Click Add Customer Hotfix Firmware.

  5. In the Firmware ID field, enter the ID that Check Point provided.

  6. Click Finish.

  7. In the Select a firmware for all gateways section:

    1. Select Specific firmware version.

    2. For the applicable appliance models, select this private image.

  8. Click Save in the bottom right corner.

Backup

Configures where to store the backup of the Quantum Spark Gateway settings and the backup schedule.

The Quantum Spark Gateway saves a backup of its setting in a ZIP file with this naming convention:

<Name-of-Gateway>_<Firmware-Version>_<YYYY-MM-DD_HH_MM_SS>.zip

You can upload these backup files:

  • To Check Point Cloud - Quantum Spark Management (recommended).

    Notes:

    • Requires the Quantum Spark appliance to run the firmware R81.10.05 and higher.

    • You can save a maximum of 4 backup files.

    • It is not necessary to run a 3rd-party file server.

    • After you select the time interval for periodic cloud backups to occur, the backup file is automatically uploaded to cloud storage.

  • To a 3rd-party file server on your network:

    • SFTP

      Note - Requires the Quantum Spark appliance to run the firmware R80.20.25 and higher.

    • FTP

      Note - Requires the Quantum Spark appliance to run the firmware R80.20.40 and higher.

    • TFTP

    • SCP

      Roadmap - Support for SCP is planned.

    • Flash

      Roadmap - Support for Flash is planned.

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Backup.

  4. In the File storage section, select the applicable protocol and configure the required settings.

  5. Best Practice: In the File Encryption section, select Use file encryption and configure a password.

  6. In the Schedule periodic backup section, select the applicable option:

    • Daily

    • Weekly

    • Monthly

  7. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Backup.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. In the File storage section, select the applicable protocol and configure the required settings.

  6. Recommended: In the File Encryption section, select Use file encryption and configure a password.

  7. In the Schedule periodic backup section, select the applicable option:

    • Daily

    • Weekly

    • Monthly

  8. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Backup.

  4. In the Protocol, select Cloud.

  5. The table with available backups appears at the bottom of the page.

  6. Select the backup file and click the Download icon.

Reports

Configures which reports to send and the report schedule.

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Reports.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. In the Send periodic report to the following recipients section, select enable the applicable toggles:

    • Send to owner

      Sends the report email to the Gateway Owner that is configured in the Gateway object.

    • Additional emails

      You can configure additional email recipients.

  6. In the Report content section:

    1. Select the applicable report option:

      1. Classic report

        Generated by the Quantum Spark Gateway.

      2. Extended report

        Generated by Quantum Spark Management based on log analysis.

        Note - Quantum Spark Gateway reports created in the Quantum Spark Management are deleted after 7 days.

    2. Optional: If you selected Classic report, then you can enable the toggle Embed report in email message body.

      If you disable this toggle, then the report is attached to the email.

    3. In the Reports language field, select the applicable option.

    4. In the Report time zone field, select the applicable option.

      This field is available if you selected Extended report.

      You must select the same time zone that is configured on the Quantum Spark Gateways.

  7. In the Periodic report settings section, select the applicable options:

    • Send daily reports

      Note - Requires the Quantum Spark appliance to run the firmware R80.20.40 and higher.

    • Send weekly reports

    • Send monthly reports

    If the selected date for the report does not appear in that month (for example, the 31st in a month that only contains 30 days), the report is sent on the last day of the month.

  8. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Reports.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. In the Send periodic report to the following recipients section, select enable the applicable toggles:

    • Send to owner

      Sends the report email to the Gateway Owner that is configured in the Gateway object.

    • Additional emails

      You can configure additional email recipients.

  6. In the Report content section:

    1. Select the applicable report option:

      1. Classic report

        Generated by the Quantum Spark Gateway.

      2. Extended report

        Generated by Quantum Spark Management based on log analysis.

    2. Optional: If you selected Classic report, then you can enable the toggle Embed report in email message body.

      If you disable this toggle, then the report is attached to the email.

    3. In the Reports language field, select the applicable option.

    4. In the Report time zone field, select the applicable option.

      This field is available if you selected Extended report.

      You must select the same time zone that is configured on the Quantum Spark Gateways.

  7. In the Periodic report settings section, select the applicable options:

    • Send daily reports

      Note - Requires the Quantum Spark appliance to run the firmware R80.20.40 and higher.

    • Send weekly reports

    • Send monthly reports

    If the selected date for the report does not appear in that month (for example, the 31st in a month that only contains 30 days), the report is sent on the last day of the month.

  8. Click Save in the bottom right corner.

Notifications

Configures for which events to generate an email with notification and to which recipients to send this email.

  1. From the left navigation panel, click Plans.

  2. In the Name column, click the applicable Plan object.

  3. In the Plan Edit page, click Services > Notifications.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. In the Language field, select the applicable option.

  6. Select the applicable notification options:

    • Access Incidents

    • Cluster Incidents

    • System Alerts

    • IoT Events

    • Networking Events

    • Operational Events

    • SD-WAN Events

    • Security Incidents

    • VPN Alerts

    • Other Events

  7. In the Send email notifications to the following recipients section, select enable the applicable toggles:

    • Send to owner

      Sends the report email to the Gateway Owner that is configured in the Gateway object.

    • Additional emails

      You can configure additional email recipients.

  8. Click Save in the bottom right corner.

  1. From the left navigation panel, click Gateways.

  2. In the Name column, click the applicable Quantum Spark Gateway object.

  3. In the Gateway Edit page, click Services > Notifications.

  4. Click Locked to plan (it must change to Unlocked from plan).

  5. In the Language field, select the applicable option.

  6. Select the applicable notification options:

    • Access Incidents

    • Cluster Incidents

    • System Alerts

    • IoT Events

    • Networking Events

    • Operational Events

    • SD-WAN Events

    • Security Incidents

    • VPN Alerts

    • Other Events

  7. In the Send email notifications to the following recipients section, select enable the applicable toggles:

    • Send to owner

      Sends the report email to the Gateway Owner that is configured in the Gateway object.

    • Additional emails

      You can configure additional email recipients.

  8. Click Save in the bottom right corner.

Dynamic DNS

Shows the Dynamic DNS primary domain name for this Quantum Spark Gateway.