Notifications

The Notifications page allows you to:

• Control who receives notifications and when (immediately, or with a scheduled report), according to your desired attention level for an event.

• View and manage the list of users in your account who have unsubscribed from notifications by Infinity Playblocks.

To view the Notifications page, access Infinity Playblocks and click Notifications.

Legend	Description
1	Select a view: Profiles Automations
2	Clone a notification profile to add a new profile.
3	Delete a notification profile.
4	Search for a specific notification profile.
5	Configure Channels.
6	Shows the automations where the notification profile is used.

View by Profiles

In the Profiles view, you can view notification by profiles. The default profiles are:

• Immediate attention - Sends notification immediately.

• Medium attention - Sends notification every 2 hours.

• Low attention - Sends notifications every 1 day.

To configure a notification profile:

1. Access Infinity Playblocks and click Notifications.

2. Select a notifications profile.

3. Go to the Channels tab:

   

   1. Turn on the toggle button for the connector you want to enable.

   2. From the To list, select the user or user groups to send the notification.

   3. From the When list, select the frequency to send the notification.

      Note - You cannot change Send immediately to any other frequency in the Immediate attention profile.

   4. To preview the notification, click Preview.

      The Report Preview window appears.

      

   5. To remove a user from the group:

      1. Expand the Unsubscribe section.

      2. Click .

         The Add to unsubscribe list window appears.

         

      3. From the list, select recipients to unsubscribe.

      4. Click Save.

4. Click Save.

5. To know the automation and the step where the notification profile is used, click the Where used tab and click .

   

   The system redirects to the Automation page.

Cloning a Notification Profile

1. Access Infinity Playblocks and click Notifications.

2. Select the notification profile you want to clone.

3. Click Clone.

   The Choose notification profile name pop-up window appears.

   

4. In the New profile name field, enter a new profile name.

5. Click Save.

6. Configure channels in the profile.

Deleting a Notification Profile

1. Access Infinity Playblocks and click Notifications.

2. Select the notification profile you want to delete.

3. Click Delete.

Note - You can delete a notification profile only if it is not used by any steps. If the notification profile is used by certain steps, you must update those steps to use a different notification profile.

View by Automations

In the Automations view, you can view the notifications by automations.

To configure a notification profile for an automation:

1. Access Infinity Playblocks and click Notifications.

2. In View by list, select Automations.

   The system displays the list of automations.

   

3. Expand the automation and select the checkbox for the automation step(s).

4. To change the profile, click Change profile.

   The Change profile window appears.

   

   1. From the Change profile to list, select the profile.

   2. Click Save.

5. To edit the notification profile for the automation step, select the automation step(s).

   

6. In the Notifications profile tab:

   1. Turn on the toggle button for the connector you want to enable.

   2. From the To list, select the user or user groups to send the notification.

   3. From the When list, select the frequency to send the notification.

      Note - You cannot change Send immediately to any other frequency in the Immediate attention profile.

   4. To preview the notification, click Preview.

      The Report Preview window appears.

      

   5. To remove a user from the group:

      1. Expand the Unsubscribe section.

      2. Click .

         The Add to unsubscribe list window appears.

         

      3. From the list, select recipients to unsubscribe.

      4. Click Save.

Note - You can also edit the notifications profile for each automation step in the Automations page. For more information, see Automation Parameters and Flowchart.