Issues

The Dashboard of the Manage Account page gives you a preview of the accounts requiring your immediate attention. This allows you to easily monitor and manage operational and configuration issues, such as invalid account certificates, configuration failure, or integration failure, across your accounts. The specific issues can vary depending on each Service A Check Point service offering that helps customers with deployments or technical services for Check Point products., and you can address them from the Service only.

To see the account issues:

1. From the top toolbar, click > Manage Accounts.

2. On the dashboard, click the Accounts with operational issues widget. The table shows only accounts with issues, and their amount is in the Issues column.

3. Select one of the accounts to open the lower pane.

4. Go to the Issues tab to see a summary of the open issues:

   1. Service name

   2. Severity

   3. Issue Name

   4. Description

   5. Link - Go to the relevant account and service to address the issue