Contracts

You can use the Contracts page to view the contract details of the MSSP and the child accounts.

To view the Contracts page, click Overview > MSSP View > Contracts.

To refresh the information, click Refresh.

Accounts Info

The Accounts Info widget shows:

  • Total number of accounts (includes MSSP accounts and child accounts).

  • Number of deployed accounts (accounts with valid license).

    Click Deployment to view the deployed accounts in the Account Details Table.

  • Number of accounts under evaluation (accounts with evaluation license).

    Click Evaluation to view the accounts under evaluation in the Account Details Table.

  • Number of active endpoints. It also shows the change in the number of active endpoints by percentage in the last 24 hours.

Accounts Contracts Distribution

The Accounts Contract Distribution widget shows the number of contracts of each type.

Contracts by Accounts

The Contracts by Accounts widget shows the accounts that expired or expire soon.

Click the links to see the related accounts in the Contract Details Table.

Contract Details Table

The Contract Details table shows the contract details of all the accounts:

Item

Description

Action

Perform any of these actions:

  • Export to CSV – Exports the data to an Excel file in CSV format.

  • Send Email – Sends an email to the account owner about the contract expiration status. To customize the email, see Sending an Email to Account on Contract Status.

  • Manage account – Opens the General Settings page. For more information on managing an account, see Global Settings > Account Management in the Infinity Portal Administration Guide.

Search

Enter the account name to search.

Renew

Renew an expired contract.

Toggle Filters

Opens the Filters widget. Specify the filter criteria.

Account Name

Name of the account.

Total Endpoint

Number of endpoints in the account.

Max Endpoint

Maximum number of endpoints allocated to the account in the contract.

Active Contracts

Number of active contracts.

About to Expire Contracts

Number of contracts that are about to expire.

Expired Contracts

Number of contracts that expired.

Exceeded Accounts

Number of accounts that exceeded the maximum number of seats allocated in all the contracts for the account.

Contract Status Report

The Contract Status Report shows the type of contracts, number of seats (licenses) available per blade, the number of seats used, and their expiration dates. To see the contract status report of an account, click the account name in the Contract Details Table.

Sending an Email to Account on Contract Status

You can send an email alert to accounts on their contract status.

To send an email alert:

  1. Select the account from the Contract Details Table.

  2. Click Action > Send Email.

  3. Under Type, select the contract type.

    • All Contracts

    • Contracts Expiring Soon

    • Contracts Expire

    • Contracts Exceeded

    • Custom

  4. Enter the Recipients, Subject, and Body of the email.

  5. Click Ok.

    The system sends the email to the recipients.