Managed Security Service Providers (MSSP)

Viewing Statistics for MSSP

Harmony Endpoint provides an interface for Managed Security Service Providers (MSSP) to:

• Create and manage (pause, stop, start and restart) the service of their child accounts

• View general statistics about their child accounts

• View operational statistics about their child accounts

• View contract details of their child accounts

Important - MSSP View is only available for customers who are part of the Early Availability program.

Service Management

On the Service Management page, you can view and manage the service of the MSSP and their child accounts.

To view the Service Management page, click Overview > MSSP View > Service Management.

To refresh the information, click Refresh.

Accounts Info

The Accounts Info widget shows:

• Total number of accounts (includes MSSP accounts and child accounts).

• Number of deployed accounts (accounts with valid license).

  Click Deployment to view the deployed accounts in the Account Details Table.

• Number of accounts under evaluation (accounts with evaluation license).

  Click Evaluation to view the accounts under evaluation in the Account Details Table.

• Number of active endpoints. It also shows the change in the number of active endpoints by percentage in the last 24 hours.

Service Status

The Service Status widget shows the service status of the accounts:

• Running

• Initializing

• Stopped

• Error

• N/A

To sort the accounts by status, click Status. For more details, see Account Details Table.

Hosting Sites

The Hosting Sites widget shows the number of accounts residing in different data regions.

Account Details Table

The Account Details table shows the details of the account.

Item	Description
Create Service	Create a new service (a new Endpoint Security Management Server A Security Management Server that manages your Endpoint Security environment. Includes the Endpoint Security policy management and databases. It communicates with endpoint clients to update their components, policies, and protection data.).
Start	Starts the service for the account selected in the table.
Restart	Restarts the service for the accounts selected in the table.
Actions	Perform these actions: Export to CSV – Exports the data to an excel file in CSV format. Manage account – Opens the General Settings page. For more information on managing an account, see the Infinity Portal Administration Guide.
Search	Enter the account name to search.
Toggle Filters	Opens the Filters widget. Specify the filter criteria.
Account Name	Name of the account.
Service Status	Service status of the accounts: Running Initializing Stopped Error N/A
Purpose	Purpose of the child account: Product Evaluation Product Deployment N/A
Connection Token	Token used for the connection. The token is automatically generated when the service is created. You can use this token to connect to the tenant from the SmartConsole Check Point GUI application used to manage a Check Point environment - configure Security Policies, configure devices, monitor products and events, install updates, and so on..
Hosting Site	Data region where the account is hosted.
Launch Time	Date and time the service was created.