SSH Server Errors
Below are the different scenarios for SSH access failure:
|
Type |
Error Message |
Scenario |
|---|---|---|
| Connectivity | Timeout - confirm that server address is configured correctly. |
This error is printed in one of the following scenarios:
|
| Connectivity | Connection refused - confirm that server SSH service is up. | Server is accessible, but the SSH service is down |
| Connectivity | Bad configurations - confirm that server account is configured correctly. | Server is accessible with SSH service, but the account configured is incorrect (account name / password / key) |
| Accessibility | Forbidden - you must log in to your Harmony Connect Application-Level account before connecting to the server. | For security reasons, users must have an active session with Harmony Connect Application-Level in order to connect to any server. This error is printed in case you don't have an active session, in which case you should connect to your Harmony Connect Application-Level account at https://<REGION>.connect.checkpoint.com/<ACCOUNT> and connect. |
| Accessibility | Unauthorized access - ask your system administrator for access permissions to this server | You are missing access permissions to connect to this resource |
| Permissions and secrets | Error - unable to connect to server |
|
| Permissions and secrets | Invalid credentials - confirm that your one time password (OTP) is correct. |
OTP provided is incorrect or expired. |
| Permissions and secrets (Bash Error) | Permissions 0644 for 'KEY' are too open. |
Key permissions were not set. Locate the key path and run the command:
|