Overview Dashboard for MSPs

Note:

This section describes only the fields and widgets specific to MSP accounts.

For Managed Service Providers (MSP) accounts, the Overview dashboard displays both standard and MSP-specific widgets. The data displayed depends on the selected accounts and whether the Group by Accounts option is enabled.

  • To view data for specific MSP accounts, click All Accounts and select the required accounts.

  • To group the data by accounts, select the Group by Accounts checkbox. When it is enabled, the dashboard shows the number of accounts in each widget, and not the number of events.

    When the Group by Accounts checkbox is not selected, the dashboard shows the total number of events across all child accounts.

The MSP-specific widgets are described in the following sections.

Accounts and Contracts

Note:

The Accounts & contracts widget appears only when the Group by Accounts checkbox is selected.

The Accounts & contracts widget shows the summary of account types and contract statuses.

  • Accounts

    Number of active and trial accounts.

  • Contracts

    Number of contracts expired and soon to expire in 90 days.

Accounts with Security Events

Note:

The Accounts with security events widget appears only when the Group by Accounts checkbox is selected.

The Accounts with security events widget shows the number of accounts with:

  • High Severity Events - The number of high severity events reported.

  • Assets at Risk - The number of assets which reported critical events.

  • High Risk Apps - The number of applications at High risk.

  • Prevented Attacks - The number of security attacks prevented.

  • Detected Attacks - The number of security attacks detected and not prevented.

Security Events Volume Over Time - Top Five Accounts

Note:

The Security Events volume over time - top five accounts widget appears only when the Group by Accounts checkbox is selected.

The Security Events volume over time - top five accounts widget shows the top five child accounts based on the number of security events.

Threat Prevention Attack Volume Over Time - Top Five Accounts

Note:

The Threat Prevention attack volume over time - top five accounts widget appears only when the Group by Accounts checkbox is selected.

The Threat Prevention attack volume over time - top five accounts widget shows the top five child accounts based on the number of threat prevention events (detected and prevented). To view Threat Prevention details, go to the Threat Prevention page.